Published by Mobicept Inc. on Aug 12, 2024

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About Detail Garage

1. Detail Garage was founded with a goal of providing auto enthusiasts with the highest quality car care products available in the market today.

2. While most auto care stores have a generic, impersonal vibe and don’t adequately capitalize on the enthusiasm that many people have about caring for their cars, we envisioned a spacious location that welcomed customers with a relaxed atmosphere, and set about creating a better auto care shopping experience.

3. Detail Garage is your destination for car care, professional auto detailing supplies, detailing equipment, car care accessories and training.

4. By combining our proprietary Smartwax and Chemical Guys product lines and educational car care classes, we created Detail Garage.

5. Throughout the years, we have remained dedicated to providing our patrons uniquely efficacious car care products, accessories and knowledge.

6. After opening our initial location in California, our store quickly became a place where car enthusiasts of all ages could comfortably hang out, test new products, and ask the opinion of helpful, knowledgeable, staff.

7. Each of us at Detail Garage is committed to serving our customers and communities alike through the highest service standards.

8. We invite you to visit one of our locations today!

Detail Garage Customer Insights

1. It says "unknown error" I spent alot of money with this company and I can't even access my loyalty points?! Frustrating.Constant errors! I can't sign into my account! It won't even let me create a new account either!App will not even allow me to create account.

2. I have an account but login says error, password recovery says error and instructs to contact but then leaves empty the contact info.

3. It would be great if someone in charge of guiding the digital experience would make this a priority.So sick you guys have an app! Logged in for the first time no problem, looks like things are still being worked out, which is all good! Wax on, wax off baby!Dont waste your time downloading.

4. Its unfortunate they failed to close the loop with a working app that allows me to engage with current and upcoming products and training courses.

5. Can't create an account.

6. Seems that the issue has been going on for a few months now with no fix.

7. Fix this issue or devs respond with a fix, and I'll change my rating.Can't log in.

8. "Error creating account" message everytime I try.Just downloaded app and I have no points although I bought items online.

Steps to Troubleshoot & Fix Detail Garage Issues

1. Fix Detail Garage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Detail Garage: Restarting the app will resolve most errors.
  2. Update the Detail Garage App. Here is how:
    1. On Android goto PlayStore » Search for "Detail Garage" » Open Detail Garage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Detail Garage » click "UPDATE".
  3. Clear Detail Garage app cache: Clearing cached data will force your app to retrieve the latest data directly from Detail Garage servers.
    1. On Android, goto Settings » Apps » Select "Detail Garage" » click Storage » click "Clear Cache".
  4. Check Detail Garage app permissions. If any of these permissions required to use your device's features are disenabled, Detail Garage might not work.
  5. Uninstall and reinstall Detail Garage. If nothing else has worked, completely uninstall Detail Garage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Detail Garage not working


2. Fix Detail Garage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Detail Garage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Detail Garage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Detail Garage may not be able to connect to the Internet when running in the background.

Reported Issues