Published by Xiaomi MIUI on Nov 6, 2024

Report an issue with Mi Music.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Mi Music?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xiaomi MIUI to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mi Music image 1 contact Mi Music image 2

Mi Music Customer Insights

1. Not exactly easy on the eyes, is it? At least make the flash darkI really don't appreciate the fact that there is no option to play the song or the playlist once in this app, songs just keep replaying unless you set a timer which has only select time frames that increment in 5 minutes, the minimum is 10 and the maximum is 90 minutes even though this will make it almost impossible to stop it at the right time, please just add the option to make this player stop after playing a song/playlist once.

2. And the second major problem: even though I turned off displaying mp4 files (what I actually couldn't do for a long time, because it didn't save new settings) and some folders with other audio files, I still see them among the music.

3. The only way to play my music is to play all songs.Help!!! Urgent! I'm a music teacher and yesterday my phone automatically updated the app and minutes later all my music is gone.

4. It's easy to use but I don't understand why there is so many bugs since the last year I bought the phone and what is all the updates through this time for when it still the same.Is there anyway to make things more simpler by simply giving us more customizations such as a switch for spinning album(track) on the "quick control bar (below)" or even dark mode.

5. Hopefully this app will get improved over time, I've got high expectations for this app, as it is a default music player for redmi/xiaomi phones.

6. What the heck !! Music I have been using for years that got from other music teachers that you can not find in the internet.

7. But that's another story.basically a nice app that allows you to listen to Music without any ads at all; I think that was a really good Idea by Xiaomi.

8. Now it plays music automatically which you have to pause or close the app in order for the music to stop playing.

9. When downloading a song it takes a long time before it's found in the amp and sometimes it just doesn't appear.the should really fix that issue and quickly because this is a ground breaking bug.

10. On bar it sometimes doesn't show the process of music or it freezes in some part of it.

11. Amazon music app has equilizer, however need monthly subscription.

Steps to Troubleshoot & Fix Mi Music Issues

1. Fix Mi Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mi Music: Restarting the app will resolve most errors.
  2. Update the Mi Music App. Here is how:
    1. On Android goto PlayStore » Search for "Mi Music" » Open Mi Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Music » click "UPDATE".
  3. Clear Mi Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Music servers.
    1. On Android, goto Settings » Apps » Select "Mi Music" » click Storage » click "Clear Cache".
  4. Check Mi Music app permissions. If any of these permissions required to use your device's features are disenabled, Mi Music might not work.
  5. Uninstall and reinstall Mi Music. If nothing else has worked, completely uninstall Mi Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mi Music not working


2. Fix Mi Music Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mi Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mi Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mi Music may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my subscription from MI music app. No further money shall be deducted.

    — by Olivia mitra 1 year ago

  • Please 🙏🏻 cancel my subscription.

    — by Rutik ahir 2 years ago

  • Ease cancel my mi music subscription.i purchase sorry this is my mistake .I am very poor. This is my mi account I'd:-1698265782
    Thanks

    — by Parikshit 3 years ago