Published by gomikestrat

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Why should I report an Issue with Story Splitter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Story Splitter

1. Story Splitter allows you to select videos of any length and convert them into 15 second segments that can then be uploaded to Instagram or other social media platforms.

2. With this tool you will no longer have to worry about tediously recording and uploading over and over again to create the videos you want.

3. Ideal for content creators and film enthusiasts who need to create longer videos for stories on multiple platforms.

Story Splitter Customer Insights

1. after trying out many apps this is the best stories cutter/splitter out there, it does it very well and it's completely free, deserves more supportwhen it works it works great, however sometimes split videos come out corrupted with no video and just audio on pixel 3.This Is Such A Great App With Advance Trim Option That Sync The Video Audio Correctly But Please Add A Duration Select Option Then This App Is ALL IN ONE App On the Play Store,, I Hope You Understand My Opinion😊😊😊😊Video split into correct segments but there's no image, only audio on a black screenDoes exactly what it says it does, I'd love a trimming option before splitting but works greatthe biggest pile of shite ive ever used.

2. destroys the audio and video quality....whats the point?This app is useful in splitting your vids into 15s interval! ThanksThis is a really great app.

Steps to Troubleshoot & Fix Story Splitter Issues

1. Fix Story Splitter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Story Splitter: Restarting the app will resolve most errors.
  2. Update the Story Splitter App. Here is how:
    1. On Android goto PlayStore » Search for "Story Splitter" » Open Story Splitter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Splitter » click "UPDATE".
  3. Clear Story Splitter app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Splitter servers.
    1. On Android, goto Settings » Apps » Select "Story Splitter" » click Storage » click "Clear Cache".
  4. Check Story Splitter app permissions. If any of these permissions required to use your device's features are disenabled, Story Splitter might not work.
  5. Uninstall and reinstall Story Splitter. If nothing else has worked, completely uninstall Story Splitter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Story Splitter not working


2. Fix Story Splitter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Story Splitter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Story Splitter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Story Splitter may not be able to connect to the Internet when running in the background.

Reported Issues