Contact Story Saver Customer Service

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1. Mine just took a little time maybe due to slow internet there are some ads which may irritate you but yeah this app is free so you have to compromise a bit, although it's a good app but not that smooth experience maybe it can improve with a update untill then 4 star from my side.It's honestly just a good app all you do is copy the link and it automatically pastes it into the app it takes only a few seconds to download and then boom you have it in your gallery and it's ready for reposting you spend maybe about 20 seconds if that on the app it's just good and so easy to use.Very easy to use, downloads stories very well.

2. Plus and most importantly to me is that it specifically said that it will not save your password yet everytime I log in and out of Instagram through this app, it automatically signs a.k.a SAVES YOUR PASSWORD!!! DO NOT INSTALL!This app is amazing for downloading any highlights, stories, and posts! Instead of goin' onto those websites to download the posts.

3. But a problem is that when i try to login to another account and download with a URL it doesn't let me do it and just checkinh URL' s and has the link of my previous downloaded URL .

4. I'm looking for an IG downloader that can able to download photos, stories, and video.

5. The 4-5 ratings are just a show17 minutes after I installed this app I received a notification from my Gmail telling me that there are "Malicious apps" that are basically malware trying to do whatever it is hackers and scammers do.

6. However, a very good app to useThis app is useless! I thought it'll gonna worth my time.

7. Copy any link, hit download.

8. A little too many ads at times and wish there was a section where we could change the quality of the stories into HD, SD, 1080p, 720p etc.

9. Recommend for sureThis app is working fine you just have to login your account and share it then you can save it.

10. I'm impressed to see the ratings that it has a good feedback.

11. I can directly download them using this app.

1. Fix Story Saver Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Story Saver: Restarting the app will resolve most errors.
2. Update the Story Saver App. Here is how:
   1. On Android goto PlayStore » Search for "Story Saver" » Open Story Saver for Instagram - Insta Video Downloader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Saver » click "UPDATE".
3. Clear Story Saver for Instagram - Insta Video Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Saver servers.
   1. On Android, goto Settings » Apps » Select "Story Saver for Instagram - Insta Video Downloader" » click Storage » click "Clear Cache".
4. Check Story Saver app permissions. If any of these permissions required to use your device's features are disenabled, Story Saver might not work.
5. Uninstall and reinstall Story Saver. If nothing else has worked, completely uninstall Story Saver then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Story Saver not working

2. Fix Story Saver Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Story Saver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Story Saver not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Story Saver may not be able to connect to the Internet when running in the background.