Published by Ricardo Mendieta

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Why should I report an Issue with Awakening Helper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ricardo Mendieta to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Awakening Helper Customer Insights

1. I need all the shells!I love this app very much, helps me keep track of my completion percent, and shows me things when I'm stuck I wont take a star off because it's just a simple mistake, but it does show a fairy bottle that doesnt exist (labeled: Fairy Bottle #02) I'd remove it before people get confused!I liked this app so much I went ahead paid $3.00 everything is so nicely packaged and easy to keep tracks of all the collectibles in the game.

2. It's the one near the little waterfall near the castle.Haven't tested it in depth, but if you'd like someone to help spell-checking, I'm willing! Good content added so far.Great app but needs an option to unlock all features in one payment.

3. This app is pretty well made, it's simple to understand and helps you keep tack of things in the game as intended.

4. I'm really looking forward to seeing a great guide for this game.Great tracking app but it isn't a walk through however its provides enough detail to figure out most the tasks.

5. Why is there 3? Make things easier for your customersThis is really well done, nice work! It's extremely satisfying to be able to check a bunch of things off a list.

6. I prefer something like this app over a detailed walk through because you still get to actually play the game and solve the puzzles.

7. Wish it showed warp points though.Paid a dollar to help out the dev.

8. My only suggestion is to allow us to filter shells and hears by what is obtainable with the currently unlocked items.

9. A few I can point out is that you can't have the red and blue mail simultaneously, there are only 3 bottles, there are 2 shop heart pieces, and a mini-boss is missing.

10. Switch remake is practically identical aside from little things here and there.

11. I paid the $1 to unlock all the info, I recommend it.

Steps to Troubleshoot & Fix Awakening Helper Issues

1. Fix Awakening Helper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Awakening Helper: Restarting the app will resolve most errors.
  2. Update the Awakening Helper App. Here is how:
    1. On Android goto PlayStore » Search for "Awakening Helper" » Open Awakening Helper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Awakening Helper » click "UPDATE".
  3. Clear Awakening Helper app cache: Clearing cached data will force your app to retrieve the latest data directly from Awakening Helper servers.
    1. On Android, goto Settings » Apps » Select "Awakening Helper" » click Storage » click "Clear Cache".
  4. Check Awakening Helper app permissions. If any of these permissions required to use your device's features are disenabled, Awakening Helper might not work.
  5. Uninstall and reinstall Awakening Helper. If nothing else has worked, completely uninstall Awakening Helper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Awakening Helper not working


2. Fix Awakening Helper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Awakening Helper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Awakening Helper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Awakening Helper may not be able to connect to the Internet when running in the background.

Reported Issues