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Why should I report an Issue with FGO Helper for Fate/Grand Order(Unofficial)?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of LI,JIA-WEI to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
FGO Helper Customer Insights
1. Not updated, has several spelling errors, and craft essence tab leads to a dead end page.
2. Not useful at all.
Steps to Troubleshoot & Fix FGO Helper Issues
1. Fix FGO Helper Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart FGO Helper: Restarting the app will resolve most errors.
Update the FGO Helper App. Here is how:
On Android goto PlayStore » Search for "FGO Helper" » Open FGO Helper for Fate/Grand Order(Unofficial) » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for FGO Helper » click "UPDATE".
Clear FGO Helper for Fate/Grand Order(Unofficial) app cache: Clearing cached data will force your app to retrieve the latest data directly from FGO Helper servers.
On Android, goto Settings » Apps » Select "FGO Helper for Fate/Grand Order(Unofficial)" » click Storage » click "Clear Cache".
Check FGO Helper app permissions. If any of these permissions required to use your device's features are disenabled, FGO Helper might not work.
Uninstall and reinstall FGO Helper. If nothing else has worked, completely uninstall FGO Helper then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing FGO Helper not working
2. Fix FGO Helper Server issues & Internet Connection
Check network connection: An unstable Internet will make FGO Helper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to FGO Helper not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, FGO Helper may not be able to connect to the Internet when running in the background.