Published by Ava Finance, Inc. on Nov 12, 2024

Report an issue with Ava Finance.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Ava Finance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ava Finance, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ava Finance image 1 contact Ava Finance image 2

About Ava Finance

1. The Ava Credit Builder Mastercard® is issued by Patriot Bank, N. A. , member FDIC pursuant to a license from Mastercard international Incorporated. * With Ava's Credit Builder Card and Save & Build Account you add two new tradelines to your credit report that helps with your credit mix (10%) and credit history (15%).

2. The Credit Builder Card's credit limit helps with your credit utilization (30%). ** Data is for the period Jan 1, 2023 - Dec 31, 2023, and describes average outcome for members who subscribed to Ava, activated the Ava Card and were furnished to the bureaus within 7 days, and did not cancel their membership within 7 days of signing up.

3. Unlock a better financial future with Ava – an easy and effective way to build positive credit history, which can help build your credit score.

4. Discover insights and suggestions in your report that make it easy to understand credit factors, like credit utilization and percentage of on-time payments.

5. The Ava Save & Build secured loan helps you save money AND improve your credit history at the same time.

6. Ava’s Credit Builder Card allows you to pay for over 60 online subscriptions and bills like Netflix and Verizon, while also lowering your credit utilization.

7. When you make on-time payments we report your positive behavior to all three credit bureaus within 48 hours.

8. Add an additional credit line to your report and increase the frequency of on-time payments.

9. Quick Results: 74%** of our members saw an improvement in their credit score within the first two weeks of joining Ava.

10. NO CREDIT CHECK REQUIRED, and approval is guaranteed when you connect a valid bank account and pass identity checks.

11. You may see improvements in as little as two weeks, with 90%* of credit score factors positively impacted by our approach.

Ava Finance Customer Insights

1. I 'm self employed so not getting direct deposits is a deal breaker.This app was good at first but all of a sudden my synced accounts are gone and it's also not showing my current credit score.

2. They are interested in helping you understand how credit works and how you can rebuild your score with multiple, simple monthly options.The idea is great, I have a few other apps that do something similar, but not with a $2,500 credit line.

3. So no complaints a good appAfter going through financial loss, being out of work with illness and Covid, most creditors aren't understanding that money doesn't just grow on trees.

4. When I tried to link my bank, an account that gets $5k-$10k in deposits monthly, I received a notice that the account should get at least $1,300 in direct deposits.

5. HOWEVER, this Ava Finance app is the real deal to help you rebuild your credit score back.

6. If these things get fixed I'll definitely give it a higher rating.Better to open several secured cards through no fee credit unions.

7. My credit score has been taking a hit.

8. I downloaded the App and every time I try to connect my bank it doesn't let me.

9. They also have a credit builder loan that is good.

10. Also, I have my direct deposit sent to my savings instead of checking which apparently is an issue 🤷 ♂️Wanted $54-$72 in fees right off the bat.

11. I don't have that kind of money to throw away even on credit building.

Steps to Troubleshoot & Fix Ava Finance Issues

1. Fix Ava Finance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ava Finance: Restarting the app will resolve most errors.
  2. Update the Ava Finance App. Here is how:
    1. On Android goto PlayStore » Search for "Ava Finance" » Open Ava Finance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ava Finance » click "UPDATE".
  3. Clear Ava Finance app cache: Clearing cached data will force your app to retrieve the latest data directly from Ava Finance servers.
    1. On Android, goto Settings » Apps » Select "Ava Finance" » click Storage » click "Clear Cache".
  4. Check Ava Finance app permissions. If any of these permissions required to use your device's features are disenabled, Ava Finance might not work.
  5. Uninstall and reinstall Ava Finance. If nothing else has worked, completely uninstall Ava Finance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ava Finance not working


2. Fix Ava Finance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ava Finance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ava Finance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ava Finance may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Can’t log into my account

    — by Kaya Siva 2 years ago

  • Subscription was canceled. I have delinquent charges on my credit report that need to be removed as this account has been closed for months.

    — by Lisa Gantt 2 years ago

  • Please cancel my subscription.
    I have not been verified yet. My address is not showing up and I have had this for two months now.

    — by Kandi Scott 2 years ago

  • I was charged $36.00 from this business and I have done no business with Ava Finance. I quite frankly have never heard of it. I would like to receive my money back, this is a scam and my money was taken without my permission.

    — by sara dicarlo 2 years ago