Published by NVBW

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Why should I report an Issue with EVA-BW - Verkehrsauskunft?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NVBW to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

EVA-BW Customer Insights

Steps to Troubleshoot & Fix EVA-BW Issues

1. Fix EVA-BW Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EVA-BW: Restarting the app will resolve most errors.
  2. Update the EVA-BW App. Here is how:
    1. On Android goto PlayStore » Search for "EVA-BW" » Open EVA-BW - Verkehrsauskunft » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EVA-BW » click "UPDATE".
  3. Clear EVA-BW - Verkehrsauskunft app cache: Clearing cached data will force your app to retrieve the latest data directly from EVA-BW servers.
    1. On Android, goto Settings » Apps » Select "EVA-BW - Verkehrsauskunft" » click Storage » click "Clear Cache".
  4. Check EVA-BW app permissions. If any of these permissions required to use your device's features are disenabled, EVA-BW might not work.
  5. Uninstall and reinstall EVA-BW. If nothing else has worked, completely uninstall EVA-BW then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EVA-BW not working


2. Fix EVA-BW Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EVA-BW be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EVA-BW not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EVA-BW may not be able to connect to the Internet when running in the background.

Reported Issues

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