Contact ConvertPad Customer Service

Why should I report an Issue with ConvertPad - Unit Converter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MathPad to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. also i tried readjusting the font size in the options menu and it never saves my changes - you can only cancel or press back on the phone which cancels the change... :(For years this and its paid alternative have been the ONLY¹ unit and currency conversion app I could find which support full algebraic expressions for user-defined units.

2. Not all conversion are simple ratios! ¹command line interfaces to the unix "units" command don't count as an app.The developer is unresponsive to issues with the software.

3. Like the fact that it does all the calculations on the input number, and you just scroll thru the list to find the answer you want.

4. Most apps don't support adding your own units at all, but even the ones that do usually only support a single multiplier of some other unit.

5. The oversized number pad makes this app unusable now and it has been this way for well over a year (longer than I can remember and likely about 2 years now).

6. Thank youthis app used to be great but now i can't use it because the value input screen pops up massively overzoomed and with no apparent way to zoom out so I can't access all tthe numbers.

7. Adverts are not intrusive (like other free apps) and I can't see you'd need any other conversion app ever.

8. Such a shame.I have used this app for unit conversion since I had a Galaxy S3 and I don't have a single complaint.

9. It has more unit conversion than I would ever need, with the ability to add custom conversion formulas.

10. Contains just about any unit of measure you can think of, and doesn't require data connection to function.

11. I have been using it for years now, and always reliable for what I use it.

1. Fix ConvertPad Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ConvertPad: Restarting the app will resolve most errors.
2. Update the ConvertPad App. Here is how:
   1. On Android goto PlayStore » Search for "ConvertPad" » Open ConvertPad - Unit Converter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ConvertPad » click "UPDATE".
3. Clear ConvertPad - Unit Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from ConvertPad servers.
   1. On Android, goto Settings » Apps » Select "ConvertPad - Unit Converter" » click Storage » click "Clear Cache".
4. Check ConvertPad app permissions. If any of these permissions required to use your device's features are disenabled, ConvertPad might not work.
5. Uninstall and reinstall ConvertPad. If nothing else has worked, completely uninstall ConvertPad then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ConvertPad not working

2. Fix ConvertPad Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ConvertPad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ConvertPad not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ConvertPad may not be able to connect to the Internet when running in the background.