Contact Compass Customer Service

Why should I report an Issue with Compass?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of maruar to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Works perfectly and that pleased, upgraded to premium for the small extra to avoid ads.Looks good,just trying this app but I noticed that hight is only in metric, can we have the option of feet please,?as the metric system is totally useless, I know as I live in the UKHave tried it in the city, works good as far as location.

2. Can you also have moon rising and setting location, same as sun rising/setting? Scale or distance scale similar to other orienteering compass? Why do you need +/- buttons for when you can zoom in and out with fingers? It just clutter the screen.

3. So don't count on the N & S as any other than general direction.Very comprehensive views of compass for use in different situations.Clear interface and accurate too.

4. its easier to visually understand directions by pointing your camera at it than by looking at a map.Really nice compass.

5. Fantastic tool!I like the ability to see as a camera and the compass at the same time.

6. Compass is completely accurate on W & E but is a percistant 20 degrees off on the N & S axis no matter how many times I try to calibrate it.

7. It should displays local language or have an option to choose the language.

8. It's great we can see the live view through the camera combined with the map.

9. When you press back button it displays Korean language.

10. Us dollars? Aus dollars? What? Please do not show free with add every time.

11. ThanksThe map is a plus on this app as it gives a view of the surrounding area.

1. Fix Compass Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Compass: Restarting the app will resolve most errors.
2. Update the Compass App. Here is how:
   1. On Android goto PlayStore » Search for "Compass" » Open Compass » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Compass » click "UPDATE".
3. Clear Compass app cache: Clearing cached data will force your app to retrieve the latest data directly from Compass servers.
   1. On Android, goto Settings » Apps » Select "Compass" » click Storage » click "Clear Cache".
4. Check Compass app permissions. If any of these permissions required to use your device's features are disenabled, Compass might not work.
5. Uninstall and reinstall Compass. If nothing else has worked, completely uninstall Compass then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Compass not working

2. Fix Compass Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Compass be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Compass not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Compass may not be able to connect to the Internet when running in the background.