Published by Flipdog Solutions, LLC on Oct 28, 2023

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Why should I report an Issue with MailDroid Pro - Email App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Flipdog Solutions, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MailDroid Pro - Email App image 1 contact MailDroid Pro - Email App image 2

MailDroid Pro Customer Insights

1. Out of all that I've tried this one seems to support all my accounts and works.If you want an email app that -- like Gmail -- has few features and not much you can customize to your taste, then Maildroid and Pro are NOT what you're looking for! This app is sophisticated -- like the desktop program called Mozilla Thunderbird is.

2. Apart from that, it is straightforward and seems to have all the features I want.Update: After about 3 years of years I can absolutely say that while the Developer doesn't respond to e-mails, I haven't had any problems with the app (I had one problem I emailed about but only got a form reply.

3. In today's Play Store, there are too many options to just sit and watch bad apps crash repeatedly.I have been using this app for many years, but since I got a new phone, I get Java errors when I try to add a storage folder.

4. Now, it is terribly slow and crashes CONSTANTLY with errors... I don't mean a daily crash, I mean Hourly crashes.... It's incredible.I don't recall if I rated this app when I purchased it a year ago but I'd like to update it to 1 star.

5. It doesn't display the error, but at least it (with maybe the occasional exception) does not update the last refresh time unless it actually refreshed.

6. I get a lot of email for work and I really wanted to be able to star things from the notification so I bought pro (later solved with AutoNotification).

7. It is 100% free and is working great, and I have already received more support (for a small problem) than I did with MailDroid.

8. When I push refresh, the app should either show me all my new email or display an error message saying that it failed to do so and why.

9. Lately (after the Pie update on my Samsung S9+), it has been crashing a lot when checking my Yahoo mail.

10. Only small caution I have (solved by EZ upgrade to paid version) is to not try and pull lots (50plus) backed up emails if you are on a slow public wifi.

11. I've been using the Pro version +spam filter for years.

Steps to Troubleshoot & Fix MailDroid Pro Issues

1. Fix MailDroid Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MailDroid Pro: Restarting the app will resolve most errors.
  2. Update the MailDroid Pro App. Here is how:
    1. On Android goto PlayStore » Search for "MailDroid Pro" » Open MailDroid Pro - Email App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MailDroid Pro » click "UPDATE".
  3. Clear MailDroid Pro - Email App app cache: Clearing cached data will force your app to retrieve the latest data directly from MailDroid Pro servers.
    1. On Android, goto Settings » Apps » Select "MailDroid Pro - Email App" » click Storage » click "Clear Cache".
  4. Check MailDroid Pro app permissions. If any of these permissions required to use your device's features are disenabled, MailDroid Pro might not work.
  5. Uninstall and reinstall MailDroid Pro. If nothing else has worked, completely uninstall MailDroid Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MailDroid Pro not working


2. Fix MailDroid Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MailDroid Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MailDroid Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MailDroid Pro may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • "license is expired or can't be found"
    pro version 4.92 android 9

    — by Robert Berling 2 years ago