Contact MailDroid Customer Service

Why should I report an Issue with MailDroid - Email App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Flipdog Solutions, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I was delighted to see that it has two features that I was looking for, one of which is fairly unusual - the ability to set a 'reply-to' address since the email address I give to people is merely a forwarding service and sends it on to GMail which I rarely look at and our actual email address - and another that everyone should be concerned about - just one tap to see the actual email address that a message was sent from to make it easier to screen for phishing attempts.

2. (There is no View option but for me that is not a deal breaker since I can just go to Downloads and view from there.) The Sony email app on my old phone, Gmail and desktop email (Thunderbird) had no problem with this message so it is unclear why MailDroid stumbled on it.

3. And under the hood it has tons of customizations & features other email apps are lacking! One of my favorites is the "group by date" setting, within each group the day of the week is listed on the left side and the full date is listed on the right side.

4. A bus company sent me two tickets as PDF attachments a few days ago and the page listing messages does indicate that there is one or more attachments and the email itself has a paperclip icon indicating attachments.

5. Lately it has gotten worse to the point I have to manually refresh it.Iknow it is probably about the new Android update, ever since the last one (20/03/19) Maildroid keep crashing, I have to log in every day to my Yahoo account, as it will not allow me to send emails.

6. That is exactly what I was looking for! Also, it shows help and support articles while offline!I installed and uninstalled about 10 email apps before I tried MailDroid.

7. Recommended! UPDATE: for some reason the app failed to send several emails, error "EOF"; rebooting did nothing so Un and reinstalled only to discover all my previously sent mail was lost, unrecoverable (sent mail is stored on device, not on aol server) .

8. Now for some reason it is not pushing the emails and the only way I can check to see if I have a new email is to open the app and let it sync.

9. Thinking of switching to some other email app on my cell phone.

10. The Forum's page on the develper's site is not working and I was unable to find anything else online that addressed the issue so I sent the developer a message two days ago but perhaps not surprisingly, have had no response.

11. However, I have other messages with PDF attachments and they work just as you'd expect with the ability to Save the attachments to the Downloads folder.

1. Fix MailDroid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MailDroid: Restarting the app will resolve most errors.
2. Update the MailDroid App. Here is how:
   1. On Android goto PlayStore » Search for "MailDroid" » Open MailDroid - Email App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MailDroid » click "UPDATE".
3. Clear MailDroid - Email App app cache: Clearing cached data will force your app to retrieve the latest data directly from MailDroid servers.
   1. On Android, goto Settings » Apps » Select "MailDroid - Email App" » click Storage » click "Clear Cache".
4. Check MailDroid app permissions. If any of these permissions required to use your device's features are disenabled, MailDroid might not work.
5. Uninstall and reinstall MailDroid. If nothing else has worked, completely uninstall MailDroid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MailDroid not working

2. Fix MailDroid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MailDroid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MailDroid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MailDroid may not be able to connect to the Internet when running in the background.