contact Trenitalia

Contact Trenitalia

App by Trenitalia S.p.A

Report an issue with Trenitalia.
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Why should I report an Issue with Trenitalia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Trenitalia S.p.A to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Trenitalia Features and Description

{Here’s what you can do on the app PURCHASE TICKETS, SEASONS TICKETS AND CARNETS • Search for your journey quickly using the “Recent Searches” function • When you turn on geolocation, the app will find and suggest the station closest to your location • Save your favourite stations • Compare all the offers/services available for your journey • Immediately view train status for same-day journeys • Book your regional train ticket with real-time information on the number of available seats • Purchase quickly both for you and your travelling companions • Purchase Season Tickets and Carnets for Regional, Frecce and Intercity train services • Check availability and book trains when purchasing a Frecce and Intercity Season Ticket • Save your “Favourite Journeys” and/or frequent journeys and purchase them again the next time in just one tap • Pay for your ticket using your mobile phone credit MANAGE YOUR BOOKINGS • View your ticket directly on the Home Page, which includes all the information you need for your journey • View and manage tickets, Seasons tickets or Carnets • Use the self check-in function to communicate your presence on board TRAIN STATUS • Check train times and progress in real time • Save and follow the trains you are interested in to check their progress in just one tap • Check the arrivals and departures timetable board of a particular station • Enable smart caring notifications to receive train progress updates for your chosen time and day OFFERS JUST FOR YOU • Receive push notifications for special offers exclusively for you • Check your active promotions and use them to purchase journeys YOUR CARTAFRECCIA PROFILE • View your digital CartaFRECCIA • Check your Points Balance and Account Statement • Check the information related to your profile UFIRST - SKIP THE QUEUE • Choose the ticket office closest to you and book an appointment to skip the queue • Manage your bookings TRENITALIA FOR BUSINESS • Log in with your business user profile to purchase tickets and manage your journeys • Add your consumer account to your business account to use both of them with ease by switching from one to the other • Purchase all the products and services dedicated to the business world

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