Contact Lyft Driver Customer Service

Why chat with our AI Lyft Driver Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Lyft Driver.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. For example, Uber will tell me to pick someone up at Bob's Burgers, but Lyft app will tell me to got to 123 Main St and when I get there 123 doesn't exist and the pin has me picking up pax in the middle of the road.

2. People have company schedule trips for them and pick up is in the middle of a building... I can't drive inside a building.Cancelled rides usually don't get a cancellation fee.

3. It will have me go across town through residential streets right next to a main road just to save .2 miles drove not to mention how unsafe traveling through residential roads in my city are with little to no stop signs and people out and about.

4. Many problems with navigation I can have full bars and it still says poor network connectivity I don't mind upfront pricing but sometimes it's an accurate sometimes it pays less on the rate card.

5. Also, will not work with apps like MAXYMO to allow automatic switching between apps.I recently started back driving with Lyft, and it has not been a good experience.

6. Incentives compared to Uber are bad.Let me start by saying I will continue to drive for the platform but it needs an overall for the app.

7. Second, considering Lyft doesn't listen to feedback from drivers, they need to fire their whole development app team.

8. Bonus zones stay highlighted until you get close to it, then by magic it disappears and you won't get the bonus any more, I get it you do this just to get driver's in the zone.I like making money with Lyft.

9. Seems as if the navigation always chooses to prioritize the least amount of miles over the safest or fastest route.

10. 2: The speed limits don't always show on navigation, and it doesn't have to do with new roads.

11. At times I can be on the right road and when I turn correctly it will view like I'm driving a road beside the highlighted route.

1. Fix Lyft Driver Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lyft Driver: Restarting the app will resolve most errors.
2. Update the Lyft Driver App. Here is how:
   1. On Android goto PlayStore » Search for "Lyft Driver" » Open Lyft Driver » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lyft Driver » click "UPDATE".
3. Clear Lyft Driver app cache: Clearing cached data will force your app to retrieve the latest data directly from Lyft Driver servers.
   1. On Android, goto Settings » Apps » Select "Lyft Driver" » click Storage » click "Clear Cache".
4. Check Lyft Driver app permissions. If any of these permissions required to use your device's features are disenabled, Lyft Driver might not work.
5. Uninstall and reinstall Lyft Driver. If nothing else has worked, completely uninstall Lyft Driver then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lyft Driver not working

2. Fix Lyft Driver Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lyft Driver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lyft Driver not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lyft Driver may not be able to connect to the Internet when running in the background.