Contact Lyft Customer Service

Why should I report an Issue with Lyft?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lyft, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you’re catching a flight, going out for the night, commuting to the office, or running errands in a rush, the Lyft app offers you multiple ways to get there. Enter your destination.

2. Choose from Wait & Save, Priority Pickup, Bikes & Scooters, Lyft XL, Lyft Lux, Transit, or even Rentals.

3. And you can find the fastest public transit routes, too. * Lyft ride types may vary by region.

4. Choose Priority Pickup to get going quick. Boom. Done.

5. See your route and ride cost up front.

6. Our Wait & Save option helps you get around for less.

7. Check the app to see what is available in your city.

8. By downloading the app, you agree to allow Lyft to collect your device's language settings.

1. They also give you no way to cancel the ride when they keep canceling drivers and pushing back the pickup time, and help is non existent on this issue.

2. If it wasn't for the fact that I get way more credit card points using Lyft instead of Uber, I would switch in a heartbeat.I've always been able to add my own tip amount after my rides, however, lately, there are only the preset amounts.

3. It's the worst support I've ever seen.How is that a driver can commit to picking someone up, and then is given the option to cancel? This happens time and time again.

4. Yet when a rider cancels because the driver isn't moving any closer to the pick up area for several minutes (with no traffic in sight), the rider is charged a penalty.

5. I went back to my ride history to correct not leaving a tip, but every time that I pull up the ride and select "leave a tip" the app simply pulls up the ride again, again and again.

6. Don't offer and then change it after I agree! Once in a while is understandable but it literally does it every single time I pick the lowest price.Completely useless.

7. I can pay for the fastest service, it shows 1-3 or less then takes 10 for my pickup as it keeps changing drivers.

8. No matter the service level selected, you seem to get cancelled on 3-5 times by a driver that's "on the way" and it takes about twice as long as promised, if you actually succeed in getting a driver that shows up.

9. You can only dispute completed rides, not issues with their drivers canceling on you...but they are more than happy to charge you a cancellation fee when they take too long to pick you up.Works, but buggy.

10. It gives me a price, i hit proceed, and without fail it tells me to confirm one that's higher, last time was about $20 more than the one i was presented.

11. If I want to tip my own amount, I have to go to the RIDE HISTORY menu and click the ride I want to add a tip on, and go through the website.

1. Fix Lyft Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lyft: Restarting the app will resolve most errors.
2. Update the Lyft App. Here is how:
   1. On Android goto PlayStore » Search for "Lyft" » Open Lyft » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lyft » click "UPDATE".
3. Clear Lyft app cache: Clearing cached data will force your app to retrieve the latest data directly from Lyft servers.
   1. On Android, goto Settings » Apps » Select "Lyft" » click Storage » click "Clear Cache".
4. Check Lyft app permissions. If any of these permissions required to use your device's features are disenabled, Lyft might not work.
5. Uninstall and reinstall Lyft. If nothing else has worked, completely uninstall Lyft then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lyft not working

2. Fix Lyft Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lyft be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lyft not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lyft may not be able to connect to the Internet when running in the background.