Published by guanxukeji

Report an issue with Butterfly UFO.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Butterfly UFO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of guanxukeji to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Butterfly UFO image 1 contact Butterfly UFO image 2

About Butterfly UFO

1. This APP can control the 4-axis aircraft by WiFi on the Android smartphone, and also can get the real time video from the aircraft, and take the photo and save the video .

Butterfly UFO Customer Insights

1. Better than thd kids remote that come w the drone I got.

2. More directions.

Steps to Troubleshoot & Fix Butterfly UFO Issues

1. Fix Butterfly UFO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Butterfly UFO: Restarting the app will resolve most errors.
  2. Update the Butterfly UFO App. Here is how:
    1. On Android goto PlayStore » Search for "Butterfly UFO" » Open Butterfly UFO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Butterfly UFO » click "UPDATE".
  3. Clear Butterfly UFO app cache: Clearing cached data will force your app to retrieve the latest data directly from Butterfly UFO servers.
    1. On Android, goto Settings » Apps » Select "Butterfly UFO" » click Storage » click "Clear Cache".
  4. Check Butterfly UFO app permissions. If any of these permissions required to use your device's features are disenabled, Butterfly UFO might not work.
  5. Uninstall and reinstall Butterfly UFO. If nothing else has worked, completely uninstall Butterfly UFO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Butterfly UFO not working


2. Fix Butterfly UFO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Butterfly UFO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Butterfly UFO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Butterfly UFO may not be able to connect to the Internet when running in the background.

Reported Issues