Contact PolyChrome Customer Service

Why should I report an Issue with PolyChrome - Color Old Black &?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Luply Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It also has a tendency to make a person's head the same colour as the wall behind themBarely changed the tint of the picture, won't allow me to watch an ad to get more credits, so I'm uninstalling after 3 failed attempts to color one picture from 1960.It used to work very well, I even bought infinite credits.

2. I doubt that since the image I want to select is at least of 2k resolution.Good quality unless your converting sepia photos.

3. UPDATE : Following correspondence with the Developer I can now confirm that the app is working as advertised and I have amended my rating from 4 to 5 ⭐.Keeps stopping, none of these colouriser apps work, they either keep stopping like this one, or they don't colourise properly.

4. If you help me figure this out I'll gladly bump my rating up to a 5 star rating.Was good until I had to uninstall it since it wouldnt work, I can't afford to pay to upgrade it so I have to do the free.

5. There's no real colour interpretation going on at all so don't waste your time.Worked a couple of times but now as soon as I select a photo it says" Unfortunately PolyChrome has stopped" with the option ok or report.

6. I processed the 17 images first with Full Quality ticked and again with the setting unticked, finally I did a bit for bit comparison of the two results for each image and surprisingly both sets of images are exactly identical.

7. But now evrey time I try and load a picture it says "please select another image" no matter what image I chose.

8. After I have played with it I will update my review....Good idea but..needs work.

9. These apps just guess, "thats a bush, it must be green" is as good as it gets.

10. could be a great app with some improvementsI saw another review with the same problem as I had saying: "if the error shows up it means the resolution is too low.

11. tried with a few different photos and parts of them look great but then other parts just look completely yellow or pink.

1. Fix PolyChrome Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PolyChrome: Restarting the app will resolve most errors.
2. Update the PolyChrome App. Here is how:
   1. On Android goto PlayStore » Search for "PolyChrome" » Open PolyChrome - Color Old Black & » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PolyChrome » click "UPDATE".
3. Clear PolyChrome - Color Old Black & app cache: Clearing cached data will force your app to retrieve the latest data directly from PolyChrome servers.
   1. On Android, goto Settings » Apps » Select "PolyChrome - Color Old Black &" » click Storage » click "Clear Cache".
4. Check PolyChrome app permissions. If any of these permissions required to use your device's features are disenabled, PolyChrome might not work.
5. Uninstall and reinstall PolyChrome. If nothing else has worked, completely uninstall PolyChrome then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PolyChrome not working

2. Fix PolyChrome Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PolyChrome be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PolyChrome not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PolyChrome may not be able to connect to the Internet when running in the background.