Published by luminous apps

Report an issue with UK Birds Sounds.
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Why should I report an Issue with UK Birds Sounds?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of luminous apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

UK Birds Sounds Customer Insights

1. As it is it's quite easy to just recognise a picture/sound without actually learning to ID the speciesUseful but disappointed by very limited examples of some of the bird songs and background noise, ie not all were of great quality, length of audio clip or song diversity.Good app but a really good feature to add would be to restrict the guess the bird quizzes to one if your lists so you can use it to learn the sounds.Nice app, but needs an update to support taller screens.

2. It also says it was made for an older version of Android.i used to love this app until my Sophos Anti-virus informed me that the app has a low reputation, may have security vulnerabilities, has the ability to let someone else access and over-write files on my phone and uses my phone's data.

3. Cannot add bird's to my list? Can anyone help, if I could have a list of my common garden birds it would save scrolling through lots of othersLesser spotted woodpecker only seems to have sound of drumming.

4. 5 stars, easily.Useful app but periodic updates of the pictures and sounds for each species would make the quizzes better learning tools.

5. Before purchasing the app I contacted the developers to ask a few questions and had a prompt and courteous reply, explaining in greater detail the functions of the app.

6. My phone (Sony Xperia 1 II) has a 21:9 screen and the app does not fill it all.

7. Have followed Sophos recommendation to uninstall!Love this app, just one problem.

8. It is exactly what I was looking for, and very simple and easy to use.

9. Just purchased the app and super pleased with it.

10. Highly recommended.

11. No call.

Steps to Troubleshoot & Fix UK Birds Sounds Issues

1. Fix UK Birds Sounds Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UK Birds Sounds: Restarting the app will resolve most errors.
  2. Update the UK Birds Sounds App. Here is how:
    1. On Android goto PlayStore » Search for "UK Birds Sounds" » Open UK Birds Sounds » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UK Birds Sounds » click "UPDATE".
  3. Clear UK Birds Sounds app cache: Clearing cached data will force your app to retrieve the latest data directly from UK Birds Sounds servers.
    1. On Android, goto Settings » Apps » Select "UK Birds Sounds" » click Storage » click "Clear Cache".
  4. Check UK Birds Sounds app permissions. If any of these permissions required to use your device's features are disenabled, UK Birds Sounds might not work.
  5. Uninstall and reinstall UK Birds Sounds. If nothing else has worked, completely uninstall UK Birds Sounds then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UK Birds Sounds not working


2. Fix UK Birds Sounds Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UK Birds Sounds be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UK Birds Sounds not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UK Birds Sounds may not be able to connect to the Internet when running in the background.

Reported Issues