Published by Colloidle Developers

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Why should I report an Issue with Webmail - App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Colloidle Developers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Webmail - App image 1 contact Webmail - App image 2

About Webmail - App

1. Webmail is an independent email application for the Android operating system with Auto EMAIL Configure, Push mail using IMAP IDLE, Better performance, Message refiling, Email signatures, Bcc-to-self, Folder subscriptions, All folder synchronisation, Return-address configuration, Keyboard shortcuts, Better IMAP support, Saving attachments to SD, Empty Trash, Message sorting.

Webmail Customer Insights

1. I cannot recommend this app at it's current state and I'm hoping they will take all the comments and work on improving.Gmail blocked your webmail apps error: this app might trying to access personal data.

2. It shows you a full screen ad every time you open an email instead of the email you want to see.

3. Whenever you open the trash folder always it shows as loading but nothing ever goes there, it's empty.Whoever put this app together needs to put some quality time into improving the functionality.

4. Once an email shows as being read you can see it without an ad being shoved in your face.

5. Then you have to close the app and reopen it to see that email which now shows as being read.

6. So I had to respond to a time sensitive email and as soon as I went into it, the app played a 5 sec video.

7. If you delete an email it's gone forever because it doesn't go into the trash folder.

8. Other than that app works well.Do not use this! Everytime I went to check an email, an ad would pop up.

9. This is a waste of time and space on phone.My inbox never updates until I refresh it more than once.

10. The app is constantly crashing, does not send emails, has to many pop up ads, and is just not very dependable if you are running a business.

11. I use lots off third party apps currently 7 are in my phone but only 3 blocked 2 of them has no oauth.

Steps to Troubleshoot & Fix Webmail Issues

1. Fix Webmail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Webmail: Restarting the app will resolve most errors.
  2. Update the Webmail App. Here is how:
    1. On Android goto PlayStore » Search for "Webmail" » Open Webmail - App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Webmail » click "UPDATE".
  3. Clear Webmail - App app cache: Clearing cached data will force your app to retrieve the latest data directly from Webmail servers.
    1. On Android, goto Settings » Apps » Select "Webmail - App" » click Storage » click "Clear Cache".
  4. Check Webmail app permissions. If any of these permissions required to use your device's features are disenabled, Webmail might not work.
  5. Uninstall and reinstall Webmail. If nothing else has worked, completely uninstall Webmail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Webmail not working


2. Fix Webmail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Webmail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Webmail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Webmail may not be able to connect to the Internet when running in the background.

Reported Issues

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