Published by SmallTownBoys

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Why should I report an Issue with Webmail for OWA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SmallTownBoys to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Webmail for OWA image 1 contact Webmail for OWA image 2

About Webmail for OWA

1. Webmail for OWA uses a web interface to access your mail on your Android device, so you do not have to concern yourself with IT security issues and protocols.

2. Webmail for OWA is an Android mail client app.

3. The app does not sync anything with your device, all messages, contacts etc. remain on your server.

4. It can connect to an Exchange (OWA) server.

5. NOTE: It is not a general webmail client, so you cannot use it for other webmail services!

Webmail Customer Insights

1. Registration does not work, no refund.Unable to download attachments and unable to send email in rich text or HTML.

2. Sent several emails to the developer and they have yet to replyIn order for me to remove the ads of this app, it is requiring me to give access to my personal contacts.

3. Too late to claim refund from Google.So far she good! Ads not intrusive and able to do basic email folders checking.

4. Paid for the app, followed instructions exactly - registered with email address linked to my Google account.

5. I got it set to check every 20 minutes and haven't got any notification yet even though I've had 2 new emails.Purchased the key, almost a week later and haven't received the code.

6. Support is nonexistent.It used to be great, but since my work went on to Windows 10, I can now only view headers and not open the emailsNeedlessly complicated registration process.

7. Turns out it needed to be the (different) email address I want to access with the app.

8. 11/24/20 asking me to activate and won't let me check emails.

9. I will not be buying thisEmailed developer for help a week ago and still no reply after 7 days.

10. Developer hasn't responded to multiple emails.

11. This is not a replacement for Outlook, but it will let you read your email.

Steps to Troubleshoot & Fix Webmail Issues

1. Fix Webmail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Webmail: Restarting the app will resolve most errors.
  2. Update the Webmail App. Here is how:
    1. On Android goto PlayStore » Search for "Webmail" » Open Webmail for OWA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Webmail » click "UPDATE".
  3. Clear Webmail for OWA app cache: Clearing cached data will force your app to retrieve the latest data directly from Webmail servers.
    1. On Android, goto Settings » Apps » Select "Webmail for OWA" » click Storage » click "Clear Cache".
  4. Check Webmail app permissions. If any of these permissions required to use your device's features are disenabled, Webmail might not work.
  5. Uninstall and reinstall Webmail. If nothing else has worked, completely uninstall Webmail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Webmail not working


2. Fix Webmail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Webmail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Webmail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Webmail may not be able to connect to the Internet when running in the background.

Reported Issues

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