Published by LingQ.com on Nov 19, 2024

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Why should I report an Issue with LingQ - Language Learning?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LingQ.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LingQ Customer Insights

1. I really hesitate to spend money on the Premium version when I can't get a realistic feel for how I would use it.Concept seems great but can't even get passed the intro lesson of Japanese without running into max Linqs for free version.

2. I'm enjoying it while I can.Survived 1.5 pages of the TUTORIAL just to run out of space for LingQ's (words auto-flagged as part of your expanding dictionary just by interacting with them.) There is seemingly no way to remove words from your LingQ list to accommodate new ones.

3. It would be cool to be able to import lyrics from Spotify for songs that have them.This app seems like it could be really useful, but the free version is so ridiculously limited.

4. Worse, there are 3 separate modes for reading text depending on how you want to use audio, none of the modes sync, and you can't tap words in the mode synced to audio.

5. I'm excited about the learning philosophy, it matches what I've been told in my ESOL courses, but I'm hesitant to use an interface that feels clunky.I've tried many of the popular learning apps and this is by far the best.

6. I will say there are several little hiccups with my target language where the translations get it of sync with the sentence showing on the screen, or in some videos the highlighted words are ahead of what is actually being spoken by a sentence or two.

7. It seems the free version is missing a lot of the necessary features just to get started, and I don't want to commit $$$ just yet.

8. Imagine being capped at 20 words out of typically 2000-4000 for basic conversation competency (and 20k+ for native speaker level).

9. I recently was able to choose a subscription among my apps, and this one had great reviews, so I tried it.

10. I'd say if you got the $10 to burn its probably worth signing up for 1 month.LingQ has a lot of potential; however, the user interface is clunky and feels like it is trying to do too much.

11. I wish the free tier was a bit more that 20 wordsMostly great, I'm really enjoying the app for the most part.

Steps to Troubleshoot & Fix LingQ Issues

1. Fix LingQ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LingQ: Restarting the app will resolve most errors.
  2. Update the LingQ App. Here is how:
    1. On Android goto PlayStore » Search for "LingQ" » Open LingQ - Language Learning » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LingQ » click "UPDATE".
  3. Clear LingQ - Language Learning app cache: Clearing cached data will force your app to retrieve the latest data directly from LingQ servers.
    1. On Android, goto Settings » Apps » Select "LingQ - Language Learning" » click Storage » click "Clear Cache".
  4. Check LingQ app permissions. If any of these permissions required to use your device's features are disenabled, LingQ might not work.
  5. Uninstall and reinstall LingQ. If nothing else has worked, completely uninstall LingQ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LingQ not working


2. Fix LingQ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LingQ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LingQ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LingQ may not be able to connect to the Internet when running in the background.

Reported Issues