Published by LIFE INSURANCE CORPORATION OF INDIA

contact LIC Agent App Chat with our AI-based LIC Agent App Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with LIC Agent App?



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Why chat with our AI LIC Agent App Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of LIC Agent App.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Why don't you guys update this app !!! It's has a lots of bugs realated to each and every steps while sign in to login in to multiple accounts , not even OTP are send to verified this app , and often ended up to incorrect and invalid pop up message !!! Even while you are written down in notes !!! Like really !!! And what about access in multiple device ; totally sucks !!!!!!!! Wrost app for users !!!!The app is average.

2. It has removed the message reminder functionality and now it does not show the premium due on the screen.

3. I know that LIC do send the reminder to customers, how the reminder facility was good as we could send the reminder when we wanted to anytime.This new update version is not good.

4. It has removed the message reminder functionality and now it does not show the premium due on the screen.

5. After last update they have removed a very helpful feature of being able to send SMS and email for premium due.

6. Some of the actions like sharing reminder of premium payment and viewing policy details doesn't work now since months.

7. I know that LIC do send the reminder to customers, how the reminder facility was good as we could send the reminder when we wanted to anytime.Very poor informations.

8. Premium dues for next month also if included, it will be useful to inform clients in advance especially whose Premium payment falls due in first week.

9. It is not showing premium paid certificates of my clients who have paid their premiums in Sept ie.

10. Message reminder features should be back.

11. Message reminder features should be back.

Steps to Troubleshoot & Fix LIC Agent App Issues

1. Fix LIC Agent App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LIC Agent App: Restarting the app will resolve most errors.
  2. Update the LIC Agent App App. Here is how:
    1. On Android goto PlayStore » Search for "LIC Agent App" » Open LIC Agent App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LIC Agent App » click "UPDATE".
  3. Clear LIC Agent App app cache: Clearing cached data will force your app to retrieve the latest data directly from LIC Agent App servers.
    1. On Android, goto Settings » Apps » Select "LIC Agent App" » click Storage » click "Clear Cache".
  4. Check LIC Agent App app permissions. If any of these permissions required to use your device's features are disenabled, LIC Agent App might not work.
  5. Uninstall and reinstall LIC Agent App. If nothing else has worked, completely uninstall LIC Agent App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LIC Agent App not working


2. Fix LIC Agent App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LIC Agent App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LIC Agent App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LIC Agent App may not be able to connect to the Internet when running in the background.

Reported Issues

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