Published by Leyi App

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Why should I report an Issue with Video Collage for Instagram?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Leyi App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Video Collage Customer Insights

1. Wasted time installing!awful, does not support the latest phones, DONT BOTHER DOWNLOADINGNonsense it does not support the latest version of AndroidDoesn't support the updated Androidjust keeps saying.. ooops error.

2. waste of timeDose not support Android 5🙍Third class worst app Remove from play storeUseless app not supporting in AndroidSorry,but this app not working 🙄Worst app.

3. Does not support Android 5.

Steps to Troubleshoot & Fix Video Collage Issues

1. Fix Video Collage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Collage: Restarting the app will resolve most errors.
  2. Update the Video Collage App. Here is how:
    1. On Android goto PlayStore » Search for "Video Collage" » Open Video Collage for Instagram » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Collage » click "UPDATE".
  3. Clear Video Collage for Instagram app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Collage servers.
    1. On Android, goto Settings » Apps » Select "Video Collage for Instagram" » click Storage » click "Clear Cache".
  4. Check Video Collage app permissions. If any of these permissions required to use your device's features are disenabled, Video Collage might not work.
  5. Uninstall and reinstall Video Collage. If nothing else has worked, completely uninstall Video Collage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Collage not working


2. Fix Video Collage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Collage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Collage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Collage may not be able to connect to the Internet when running in the background.

Reported Issues

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