Contact LongShot Customer Service

Why should I report an Issue with LongShot for long screenshot?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Leav Jenn to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I usually find the very bottom of web pages get cut off by a few pixels but it's very easy to pull the bar all the way down and you can see the end of the web page.I honestly love Longshot-- it's probably the most used app on my phone and I love that it has its own Quick Access tile for that very reason!! Auto modes work quite well, but I usually choose to use the Manual Capture mode because I can adjust the screenshot "pages" to cover over any ads placed in the middle of the articles or webpages I'm trying to save.

2. (Note that all of my testing was done with app-provided auto scroll feature.) Technically does what it says, but I can't use it to capture what I am trying to capture.Huge help with saving long articles & feeds! In the recent update, with autoscroll enabled, the address bar in Google Chrome doesn't autohide.

3. I can understand why Leav was getting annoyed with some of the comments.It works well, the problem is auto scroll requires an accessibility option, which if enabled will force Google Chrome to think your phone is perpetually in some accessibility enabled state.

4. It will only try to stitch together either the very top and very bottom screenshot if I use auto scroll or random pieces (with missing parts) when I choose manual mode.

5. I've tried renaming, using different apps to crop, etc, but the issue has been persistent.Quality is too low to read text in captured images, in both PNG and JPEG formats at maximum quality.

6. Currently, I have to locate the file in my device manually.Even though it seems as if you could adjust (trim) the top of the screenshots before joining, the trim feature doesn't work for the top portion.

7. It has been this way for me for months now, but I'm still rating 4 stars because I've had used it for at least 3 years with no issues and it was a very neat app.excellent app! when stitching using Auto scroll let the app scroll to the very bottom and let it stop by itself.

8. I have Nova Launcher and it doesn't cause this issue if accessibility mode is enabled for it.

9. This issue seems to affect all apps using the Chrome renderer, such as Google Search app.

10. Keep up the great work!!Awesome app! Auto-scrolling works great! I did a lonnnng longshot.

11. It would be great if you could adjust it (with screen selecting) as you're taking the screenshots, before you join them.

1. Fix LongShot Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LongShot: Restarting the app will resolve most errors.
2. Update the LongShot App. Here is how:
   1. On Android goto PlayStore » Search for "LongShot" » Open LongShot for long screenshot » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LongShot » click "UPDATE".
3. Clear LongShot for long screenshot app cache: Clearing cached data will force your app to retrieve the latest data directly from LongShot servers.
   1. On Android, goto Settings » Apps » Select "LongShot for long screenshot" » click Storage » click "Clear Cache".
4. Check LongShot app permissions. If any of these permissions required to use your device's features are disenabled, LongShot might not work.
5. Uninstall and reinstall LongShot. If nothing else has worked, completely uninstall LongShot then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LongShot not working

2. Fix LongShot Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LongShot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LongShot not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LongShot may not be able to connect to the Internet when running in the background.