Published by Lyouson

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Why should I report an Issue with Touchshot (Screenshot)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About Touchshot (Screenshot)

1. If the bluelight filter apps is enabled, you may not be able to capture.   -Storage space: To save image files and recording files, you need storage space permissions.   -Microphone : Microphone permission is required to record sound during screen recording.

2. When recording video, sound is limited to a microphone input on the basis of 'Google' policies.

3. You do not need a hard key to capture the screen shot.

4. Android does not have the ability to record the internal sound, so use the permissions of the microphone.   -Camera: Camera permission is required to run the camera and capture the screen.

Touchshot (Screenshot) Customer Insights

1. we are waiting for.Well this app is very nice and it helps me with alot! But the thing is that when I want to take a screenshot or do anything else sometimes it doesn't show so I try the second time but that time it becomes duplicated and when I try to exit one if them it works but I can't exit the others and do anything else so I have delete it and download it again and it is quite annoying but without that everything is fineThis used to be a pretty good n simple app had to reinstall it twice to get it to work before when wld try to screencapture all i would get is a black screen to save used to be simple now all sorts of permissions etc, going to find something little simpler to use .

2. Otherwise easy to use with great results.This is probably better than all the other screenshot apps! Its very easy to use because all you need to do is tap one button and its done! I would like to suggest one thing.. When you edit your picture, it becomes pixelated, please fix that but other than that, its amazing!Good- can set to default saving to existing external microSD card.

3. On SOME phones does not put photo into normal PHOTO folder but can find it as a photo app sub menu folder easily.Excellent for filling the gap where the default phone capture function falls short.

4. Quiet and very Fast , No annoying pop out ads, No complicated Goose chase or long instructions ! the only thing I do not like is after opening the app it keeps shutting off automatically instead of me doing it ....But I am so Happy about it ... .... You did a SUPER JOB ... .... Thanks guys ..i like this application function.

5. Only thing I can't seem to be able to do is with video capture, choose between mic & system audio recording.

6. When I do the first time, the screenshot/record transparent thing doesn't appear.

7. I try a second time, but it shows duplicates! I can remove one of them, but it doesn't remove the other when I want it to.

8. Something seems to have broken , perhaps in a recent update.Simply it is So EASY : To install and use , Excellent simple lay out, One touch job.

9. But few updates mean low or no spy risk even if permissions- does NOT ask for permissions like phone or data so seems best option of many that do for no obvious reason.

10. Sometimes app developers need to use the old tried and true rule..If it aint broke, dont fix it.Standard easily uninstallable non-floatover icon.

11. like pop up menu button(transparent) that we can press it to capture the screenshot.

Steps to Troubleshoot & Fix Touchshot (Screenshot) Issues

1. Fix Touchshot (Screenshot) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Touchshot (Screenshot): Restarting the app will resolve most errors.
  2. Update the Touchshot (Screenshot) App. Here is how:
    1. On Android goto PlayStore » Search for "Touchshot (Screenshot)" » Open Touchshot (Screenshot) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Touchshot (Screenshot) » click "UPDATE".
  3. Clear Touchshot (Screenshot) app cache: Clearing cached data will force your app to retrieve the latest data directly from Touchshot (Screenshot) servers.
    1. On Android, goto Settings » Apps » Select "Touchshot (Screenshot)" » click Storage » click "Clear Cache".
  4. Check Touchshot (Screenshot) app permissions. If any of these permissions required to use your device's features are disenabled, Touchshot (Screenshot) might not work.
  5. Uninstall and reinstall Touchshot (Screenshot). If nothing else has worked, completely uninstall Touchshot (Screenshot) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Touchshot (Screenshot) not working


2. Fix Touchshot (Screenshot) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Touchshot (Screenshot) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Touchshot (Screenshot) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Touchshot (Screenshot) may not be able to connect to the Internet when running in the background.

Reported Issues