Contact Just Draw It! Customer Service

Why should I report an Issue with Just Draw It! - Route planner ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lapaca Devs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I still consider it my go to app, but the crashes have to stop....6 times it crashed...🤨!!! I'm getting absolutely sick and tired of this app crashing all the time! I'll draw a route approximately 100 miles and then all of a sudden the route will simply freeze up and disappear!This app has some good features, and $5 will be worth it, if it worked as well as it should.

2. But all in all, it was well worth the VIP cost for this great app!This is the type of app that I've been looking for for a long time, I travel a lot on my motorcycle and always looking to plan a run and this allows me to customize which roads I want to be on.

3. It costs $5 (allegedly for all time but we all know how that works!) for ad-free version containing running, cycling and driving route planning.

4. Absolutely infuriating when I was almost done with a 500 mi trip that I had to route 1/2 mi at at timeI love exploring the neighborhood but I'm also trying to get in a certain amount of miles and steps on my walks.

5. A one week free trial of the full version might be a better business model.You know how many mapping/exercising apps I tried just to find this one feature.

6. This app allows me to draw wherever I want to go and tells me exactly how many miles my desired route will be.

7. Thankful for the route library feature, as well as the road snap feature.

8. Even with the upgrade the route won't snap to a walking path and keeps diverting the route around the path.

9. Forget having to pay a monthly subscription on exercising apps with other features you don't use, just because you wanted to check out some routes.

10. I love it.The free version is just for walking but seems to work well enuff.

11. I thought it was a monthly payment for the basic features, but upon clarification from the developer, it is just a one time for the features.

1. Fix Just Draw It! Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Just Draw It!: Restarting the app will resolve most errors.
2. Update the Just Draw It! App. Here is how:
   1. On Android goto PlayStore » Search for "Just Draw It!" » Open Just Draw It! - Route planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Just Draw It! » click "UPDATE".
3. Clear Just Draw It! - Route planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Just Draw It! servers.
   1. On Android, goto Settings » Apps » Select "Just Draw It! - Route planner " » click Storage » click "Clear Cache".
4. Check Just Draw It! app permissions. If any of these permissions required to use your device's features are disenabled, Just Draw It! might not work.
5. Uninstall and reinstall Just Draw It!. If nothing else has worked, completely uninstall Just Draw It! then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Just Draw It! not working

2. Fix Just Draw It! Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Just Draw It! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Just Draw It! not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Just Draw It! may not be able to connect to the Internet when running in the background.