Contact Drops Customer Service

Why should I report an Issue with Drops: Learn Thai?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Language Drops to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Drops really need to add the option to select gender (biological) so study via this app is accurate and to save embarrassment in 🇹🇭😅🙂I like the app, it is simple to use and words are really quite simple to remember (thanks to this app I finally learned Thai alphabet (vowelsis are problematic in the app...). However, as I previously learned some words I found out not particularly correct ones (like sister and brother: in the app they are pii saao' and pii chaai... They are older siblings in fact, not just any sis or bro).

2. Useful as a basic flash card learning toool, but it's approach does not seem to be based on any intelligent approach to learning the language structure or vocab for that matter.

3. One major fault with the app is for thai learning, the language structure is written for female speakers entirely.

4. So many great things to talk about such as the daily dosage aspect with a displayed countdown, the spaced repetition, the ability to focus on Thai script instead of romanization once you're able to, the graphic/audio/word association, ect.

5. need to learn the alphabet before those are thrown at us please.Find I'm learning quite a bit with the app.

6. Please fix this!Overall, the Thai edition of Drops is a good language app.

7. Spelling mistakes occur too much.As both a tech person and language enthusiast, this is the app I wish I'd created for vocabulary.

8. Feel like someone thought they could just drop a database of language elements into an app and you would be able to learn a language from it.

9. The different ways to interact with the language are very clever and productive and the amount of repetition is just right.

10. It will get the language center of your brain firing and forming new synapses for sure!! :)so far so good.

11. Thank you!I am an intermediate learner and this app is not only great for visual vocabulary review but also for auditory practice (which is the area that I struggle most).

1. Fix Drops Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drops: Restarting the app will resolve most errors.
2. Update the Drops App. Here is how:
   1. On Android goto PlayStore » Search for "Drops" » Open Drops: Learn Thai » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drops » click "UPDATE".
3. Clear Drops: Learn Thai app cache: Clearing cached data will force your app to retrieve the latest data directly from Drops servers.
   1. On Android, goto Settings » Apps » Select "Drops: Learn Thai" » click Storage » click "Clear Cache".
4. Check Drops app permissions. If any of these permissions required to use your device's features are disenabled, Drops might not work.
5. Uninstall and reinstall Drops. If nothing else has worked, completely uninstall Drops then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drops not working

2. Fix Drops Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drops be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drops not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drops may not be able to connect to the Internet when running in the background.