Contact Drops Customer Service

Why should I report an Issue with Drops: Learn Norwegian?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Language Drops to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I think its good if you are interested in learning Norwegian, but maybe not as a commitment.Im using drops for Norwegian and my biggest gripe is not including some indication one whether the word is masculine, feminine, or neuter.

2. I'd rather have a simpler program that works smoothly then all the additions you've made in the last few years.Its kind of fun and easy to understand, but you need premium access to do alot of stuff it seems.

3. Otherwise, the app is great alongside Duolingo or other apps like it to build vocabulary if you don't have any reading material or etc!I have tried a lot of apps for language learning and in my opinion this is by far the best one available.

4. It would also be great to have an option to disable notifications entirely.This is my favorite app, I really like how the english is hidden so I can focus on the image, sound, and Norwegian spelling.

5. But for the most part, this is a good app to start as a beginning and I really love the idea of concetrating for 5 minutes a day to improve your language skills.a very good app, good job! There is indeed a problem with the gender of the nouns.

6. Even if you added en/et/ei or just an indicator, that would be better! In languages where gendered words matter it's really important to teach that, not just the word itself assuming the learner is coming from English.

7. I have been doing Norwegian on Duolingo for a while and sought out another option to further the learning, but i don't feel challenged with this app either.

8. I noticed a kind reply, so their customer support has a pulse, too! I bought premium access via the web for a discount, and it seems I can change more settings than time limits.

9. Not normally a big issue but it interferes and slows things down when you are trying to be speedy.Update April 13, 2022: The latest update made learning more difficult.

10. The same idea can be applied to verbs (past tense of irregular verbs) and verb endings (not relevant for Norwegian tho).

11. (For me, at least.)The format and images are great, but to not teach the articles that go with the nouns is a glaring omission.

1. Fix Drops Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drops: Restarting the app will resolve most errors.
2. Update the Drops App. Here is how:
   1. On Android goto PlayStore » Search for "Drops" » Open Drops: Learn Norwegian » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drops » click "UPDATE".
3. Clear Drops: Learn Norwegian app cache: Clearing cached data will force your app to retrieve the latest data directly from Drops servers.
   1. On Android, goto Settings » Apps » Select "Drops: Learn Norwegian" » click Storage » click "Clear Cache".
4. Check Drops app permissions. If any of these permissions required to use your device's features are disenabled, Drops might not work.
5. Uninstall and reinstall Drops. If nothing else has worked, completely uninstall Drops then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drops not working

2. Fix Drops Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drops be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drops not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drops may not be able to connect to the Internet when running in the background.