Contact Drops Customer Service

Why should I report an Issue with Drops: Learn Hebrew?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Language Drops to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I just really love the format of the whole Drops system! The colors they use and they way it all looks and how it works, all comes together very beautifully to help you learn the language you want to learn! I have seen several other language learning programs and apps that DO NOT include Hebrew as an option! Drops does!I love the visuals as an aid in this app! It's a fantastic learning app, but the premium subscription is expensive and they only give you five or ten minutes on the app per day unless you upgrade to premium.

2. at least I'll have a very strong foundation to build onThis app is fantastic for learning Hebrew! (As well as other languages.) I love how they use pictures & gifs to represent each word/letter/number! I love the repetition they use.

3. I would like the option to buy only a specific language at a reduced price.Drops gives you simple and effective study tools and to help you tackle an enormous amount of vocabulary.

4. I'm amazed how much I've learned! I bought the pro version, but even the free version is great!Turned off the transliterations and it completely changed the level intensity.

5. I, a rather unmotivated person, managed to actually stick with learning words for most days since I started using this (yeah, I did miss some).

6. This is a great app that does well with repetition and has plenty of ways to help you learn new languages With little help from outside searches and minimal to no ad popups.

7. Kind of wish the short vowels (nikkud) were there on the Hebrew version (guessing they don't have them for the Arabic version either).

8. The team genuinely cares about providing a good product, and have made several updates that have benefited the app as whole, and it seems to me that they are still making it better.Great for beginners! It's a great app.

9. Drops teaches you choice sentences that the little grammar detective in you can pull apart and play with, but for the most part it just loads you up with a lot of words (some more useful than others).

10. I very quickly bought the premium subscription to increase the time limit.It's good app for vocabulary building.

11. Because of Hebrew's relatively simple alphabet, I decided to just dive in head first, turn off the english spelling, and try to work out which letters corresponded to what sounds myself.

1. Fix Drops Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drops: Restarting the app will resolve most errors.
2. Update the Drops App. Here is how:
   1. On Android goto PlayStore » Search for "Drops" » Open Drops: Learn Hebrew » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drops » click "UPDATE".
3. Clear Drops: Learn Hebrew app cache: Clearing cached data will force your app to retrieve the latest data directly from Drops servers.
   1. On Android, goto Settings » Apps » Select "Drops: Learn Hebrew" » click Storage » click "Clear Cache".
4. Check Drops app permissions. If any of these permissions required to use your device's features are disenabled, Drops might not work.
5. Uninstall and reinstall Drops. If nothing else has worked, completely uninstall Drops then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drops not working

2. Fix Drops Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drops be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drops not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drops may not be able to connect to the Internet when running in the background.