Published by Korea Music Store

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Why should I report an Issue with Twice Offline Music - Kpop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Korea Music Store to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Twice Offline Music Customer Insights

1. It is great when there is no network and when you are bored you can just listen or dance to the songsi'm no genius but "eye eye eyes" is not supposed to sound like an orchestra.

2. Also, where is Cheer Up Korean version? I can understand not having Feel Special.

Steps to Troubleshoot & Fix Twice Offline Music Issues

1. Fix Twice Offline Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Twice Offline Music: Restarting the app will resolve most errors.
  2. Update the Twice Offline Music App. Here is how:
    1. On Android goto PlayStore » Search for "Twice Offline Music" » Open Twice Offline Music - Kpop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Twice Offline Music » click "UPDATE".
  3. Clear Twice Offline Music - Kpop app cache: Clearing cached data will force your app to retrieve the latest data directly from Twice Offline Music servers.
    1. On Android, goto Settings » Apps » Select "Twice Offline Music - Kpop" » click Storage » click "Clear Cache".
  4. Check Twice Offline Music app permissions. If any of these permissions required to use your device's features are disenabled, Twice Offline Music might not work.
  5. Uninstall and reinstall Twice Offline Music. If nothing else has worked, completely uninstall Twice Offline Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Twice Offline Music not working


2. Fix Twice Offline Music Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Twice Offline Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Twice Offline Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Twice Offline Music may not be able to connect to the Internet when running in the background.

Reported Issues

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