Contact SEVENTEEN Offline Music Customer Service

Why should I report an Issue with SEVENTEEN Offline Music - Kpop?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Korea Music Store to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But overall I guess it's okayOne star bcs I'm hopping for a better quality of the songs when played it actually cracks.and there are songs that arent even seventeen's song.I love the boys so much but this app sucks the content sounds like recorded from another device..SEVENTEEN's songs are precious but this app is a damn waste.😢It's a very good app but mostly carats would love if this app is updated with more and more songs, this would give this app a great edge.

2. Looking forward for the updated songs.I love the songs on the playlist but it needs their new songs updated and better quality.The songs sound like they were recored from a phone from the TV.

3. I don't want to be salty but I don't appreciate the quality of the sound because it sounds like they had placed a recording device in front of a few speakers and it reminded me of those 8D videos online.It need more song like Don't wanna cry or HIT.

4. Great app and good for the road but I think this app needs to be updated with the recent albums by Seventeen.

5. I love those songs but I can't listen to them because they are not listed on here.

6. Maybe if you updated it and add more songs I'll give more stars.

7. And the quality is bad too.

8. It might be my phone because it's an Android but I don't know.

1. Fix SEVENTEEN Offline Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SEVENTEEN Offline Music: Restarting the app will resolve most errors.
2. Update the SEVENTEEN Offline Music App. Here is how:
   1. On Android goto PlayStore » Search for "SEVENTEEN Offline Music" » Open SEVENTEEN Offline Music - Kpop » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SEVENTEEN Offline Music » click "UPDATE".
3. Clear SEVENTEEN Offline Music - Kpop app cache: Clearing cached data will force your app to retrieve the latest data directly from SEVENTEEN Offline Music servers.
   1. On Android, goto Settings » Apps » Select "SEVENTEEN Offline Music - Kpop" » click Storage » click "Clear Cache".
4. Check SEVENTEEN Offline Music app permissions. If any of these permissions required to use your device's features are disenabled, SEVENTEEN Offline Music might not work.
5. Uninstall and reinstall SEVENTEEN Offline Music. If nothing else has worked, completely uninstall SEVENTEEN Offline Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SEVENTEEN Offline Music not working

2. Fix SEVENTEEN Offline Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SEVENTEEN Offline Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SEVENTEEN Offline Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SEVENTEEN Offline Music may not be able to connect to the Internet when running in the background.