Contact UriTrack Customer Service

Why should I report an Issue with UriTrack?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Viktor Kocur to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can't figure out how to make it average only non-zero entries.Very very good and useful all, I have just had a kidney transplant last week and got home from hospital 2 days ago, and I have to measure my input and output, not yet tried exporting the data but hope itll go in to excel so I can add all the necessary hospital ID numbers and name and what not so when I go to clinic for check up I can print it off and show them, I'm 26 so it far better to have this all on a app instead of using pen and paper so I thank you for an amazing appExcellent tracker.

2. The Running Total lets me compare how much is going in compared to out which then prompts me to drink some more water :-) So all in all It has been excellent but it is nice to know the developer is still planning improvementsThis app is my best friend, perfect for people who like myself have catheters, so you can keep an eye on your input and output of fluids.

3. It also allows you to export the data, view selected date ranges in the Analytics section, add details like Urgency when entering Urination in the Track.

4. I highly recommend this app to people who do have urine problems and catheters, but also to anyone who likes to keep records of fluid input and output, especially if you have hospital appointments.

5. In fact in the Track section you choose; Urination, Fluid Intake, Leak, Urge, Catheter or make a Note.

6. I have been using it to track my fluid in / out and finding it very handy, and the doctor and nurse I showed it to in the Renal clinic agree.

7. To view previous entries you just click on the Date shown in the Log section and then you select whichever date you want to view.

8. Not easy to find but more useful than mist that I have come across and without having to purchase expensive digital equipment to go alongside it that will only work if you have 4G or 5G and our great WiFi.

9. There are no instructions, I spotted, but if you add some sample info into the Track section then the filters in the Log section become obvious.

10. Not matter how carefully you ensure that your entry has recorded a day or so later items begin disappearing.Good tracker, well thought out.

11. And, when I am not feeling awake, a lot easier to track with than finding the pen and paper.

1. Fix UriTrack Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UriTrack: Restarting the app will resolve most errors.
2. Update the UriTrack App. Here is how:
   1. On Android goto PlayStore » Search for "UriTrack" » Open UriTrack » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UriTrack » click "UPDATE".
3. Clear UriTrack app cache: Clearing cached data will force your app to retrieve the latest data directly from UriTrack servers.
   1. On Android, goto Settings » Apps » Select "UriTrack" » click Storage » click "Clear Cache".
4. Check UriTrack app permissions. If any of these permissions required to use your device's features are disenabled, UriTrack might not work.
5. Uninstall and reinstall UriTrack. If nothing else has worked, completely uninstall UriTrack then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UriTrack not working

2. Fix UriTrack Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UriTrack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UriTrack not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UriTrack may not be able to connect to the Internet when running in the background.