Contact Mood Customer Service

Why should I report an Issue with Mood:Mix?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mood Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Choose from hundreds of professionally curated music programs, or create your own mixes to get just the right sound for your brand’s mood and style.

2. Mood Mix brings you the largest selection of affordable music for your business, fully licensed and streaming through your Android device.

3. You can even schedule music changes if you need a different sound for different days and times.

4. No ads, no interruptions, no extra equipment to buy, and no need to worry about additional licensing fees.

5. Just plug into your existing sound system and tap Play.

6. A Mood Mix subscription is required.

7. To sign up, contact mix@moodmedia.

1. Better music apps available and not so expensiveDoesn't workwhat a rubbish aap....trash appGarbage, won't let me sign in on two phones, called customer service no help, cancelled subscription same dayApp is no longer supported by corporate service ... uselessI have been using this app since a long time and I must say this app is getting better and stable after every new update... Thanks Guys... Keep up the good work.

2. They playlist availability is subpar at best, especially considering how long this app has been out.Horrible app.

3. Creating stations for this app is completely horrible.

4. It is extremely limited in what they offer in every way possible.

1. Fix Mood Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mood: Restarting the app will resolve most errors.
2. Update the Mood App. Here is how:
   1. On Android goto PlayStore » Search for "Mood" » Open Mood:Mix » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mood » click "UPDATE".
3. Clear Mood:Mix app cache: Clearing cached data will force your app to retrieve the latest data directly from Mood servers.
   1. On Android, goto Settings » Apps » Select "Mood:Mix" » click Storage » click "Clear Cache".
4. Check Mood app permissions. If any of these permissions required to use your device's features are disenabled, Mood might not work.
5. Uninstall and reinstall Mood. If nothing else has worked, completely uninstall Mood then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mood not working

2. Fix Mood Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mood be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mood not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mood may not be able to connect to the Internet when running in the background.