Published by HS-MV

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Why should I report an Issue with Mood Music - Feel/Share/Listen Musics on your mood?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HS-MV to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Mood Music Customer Insights

1. While I still don't like that you have to have Facebook to even log in, I do appreciate that they took into account what my idea was and that the app otherwise is alright.I cant acces any thing, even login in facebook tells me that theres an issue with the apps implementation on fb loginIt does not work properly if you are not FB userGarbage, won't let you do anything without signing in with a facebook account.

2. The company promptly replied to my slightly rude review that was here beforehand with kindness and information.

Steps to Troubleshoot & Fix Mood Music Issues

1. Fix Mood Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mood Music: Restarting the app will resolve most errors.
  2. Update the Mood Music App. Here is how:
    1. On Android goto PlayStore » Search for "Mood Music" » Open Mood Music - Feel/Share/Listen Musics on your mood » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mood Music » click "UPDATE".
  3. Clear Mood Music - Feel/Share/Listen Musics on your mood app cache: Clearing cached data will force your app to retrieve the latest data directly from Mood Music servers.
    1. On Android, goto Settings » Apps » Select "Mood Music - Feel/Share/Listen Musics on your mood" » click Storage » click "Clear Cache".
  4. Check Mood Music app permissions. If any of these permissions required to use your device's features are disenabled, Mood Music might not work.
  5. Uninstall and reinstall Mood Music. If nothing else has worked, completely uninstall Mood Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mood Music not working


2. Fix Mood Music Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mood Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mood Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mood Music may not be able to connect to the Internet when running in the background.

Reported Issues