Published by karsoft

Report an issue with org play.
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Why should I report an Issue with org play?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of karsoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

org play Customer Insights

Steps to Troubleshoot & Fix org play Issues

1. Fix org play Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart org play: Restarting the app will resolve most errors.
  2. Update the org play App. Here is how:
    1. On Android goto PlayStore » Search for "org play" » Open org play » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for org play » click "UPDATE".
  3. Clear org play app cache: Clearing cached data will force your app to retrieve the latest data directly from org play servers.
    1. On Android, goto Settings » Apps » Select "org play" » click Storage » click "Clear Cache".
  4. Check org play app permissions. If any of these permissions required to use your device's features are disenabled, org play might not work.
  5. Uninstall and reinstall org play. If nothing else has worked, completely uninstall org play then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing org play not working


2. Fix org play Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make org play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to org play not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, org play may not be able to connect to the Internet when running in the background.

Reported Issues