Contact Queen City News Customer Service

Why should I report an Issue with Queen City News - Charlotte?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nexstar Broadcasting, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Queen City News, is North Carolina's largest local news provider, known and trusted for breaking news, weather, sports, and streaming video.

2. The Queen City News mobile app brings you all the top stories from Carolinas' Own Queen City News in Charlotte's daily broadcasts, as well as stories developing in real-time.

3. The FOX-affiliated television station serves a significant area of the Carolinas including Charlotte, the Piedmont, Foothills, Sandhills, western mountain counties of North Carolina, and portions of Upstate South Carolina.

4. News has never been more local than in the palm of your hand.

5. Queen City News’ content is available 24/7: mobile, social media networks, and email alerts.

1. Hope this isn't your day job!Had the old version of the app and when it told me to download the latest up date I did and the app is still not allowing me to view any of the news and keeps telling me to update! Not happy with so called newest version!app keeps telling me to update but no update is available.

2. when I Uninstall and go to play store to get the app it still tells me that it's out of date and needs updated.I love FOX 46 and I love I can watch the biggest news story on the app, if I didn't get to see the news.There is no way to turn off closed captioning it just moves it from the top or bottom of the screen.

3. Pass for me.Hmmmm.....i'm told that the current app is out of date and i need to download the update.

4. The main menu should always be on the front page and easy for viewers to find.

5. You have to scroll all the way to the very bottom to "Programming" before you can find the main menu.

6. Main menu button is very hastling to find.

7. I click on the update and it doesn't work - there's no Android update loaded.

8. I emailed the station about this problem but I see they care to fix the issue "which is ridiculous," especially since everyone seems to be complaining about it.App is not very user-friendly at all, unfortunately.

9. Carolina News would much better.Great app.

10. It reminds me of the Amateur Hour - incompetent implementation of an upgrade.

11. Other than that I have no complaints.App was glitchy as can be, wouldn't load usually.

1. Fix Queen City News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Queen City News: Restarting the app will resolve most errors.
2. Update the Queen City News App. Here is how:
   1. On Android goto PlayStore » Search for "Queen City News" » Open Queen City News - Charlotte » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Queen City News » click "UPDATE".
3. Clear Queen City News - Charlotte app cache: Clearing cached data will force your app to retrieve the latest data directly from Queen City News servers.
   1. On Android, goto Settings » Apps » Select "Queen City News - Charlotte" » click Storage » click "Clear Cache".
4. Check Queen City News app permissions. If any of these permissions required to use your device's features are disenabled, Queen City News might not work.
5. Uninstall and reinstall Queen City News. If nothing else has worked, completely uninstall Queen City News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Queen City News not working

2. Fix Queen City News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Queen City News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Queen City News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Queen City News may not be able to connect to the Internet when running in the background.