Published by Just-Eat Holding Limited on Oct 28, 2024

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Why should I report an Issue with Just Eat France?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Just-Eat Holding Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Just Eat France

1. You will receive three sms: one to confirm your order, another to inform you that your meal is being prepared and the last one to inform you that your meal is on its way. - Clear design: The design is clearer, cleaner and cooler than ever! - Great overviews: Get a clear overview of opening times, delivery costs and minimum order amounts. - Variation: Enjoy a wide selection of cuisines, such as Vietnamese, Italian, Chinese, Thai, Mexican, vegetarian and much more! - Popular dishes: Find an overview of the restaurant's most popular dishes. - Languages: Easily switch to English, German, Italian or another language. Loving it? Leave a review!

2. Find the best dishes from hundreds of popular restaurants and chains throughout France, including McDonald's, KFC, Domino's Pizza, Planet Sushi, Pizza Hut, Speed Burger, O'Tacos, Subway, Speed Rabbit Pizza and many more.

3. Feel like Chinese, Indian, Italian or vegetarian food? ✔ Pay safely with a credit card, PayPal, Google Pay and many others or cash. ✔ Log in with your account and easily re-order the dish you liked. ✔ Add to your widgets to always have your favourite restaurants at hand. ✔ Would you prefer to get your dish?

4. Order your favourite dishes with your smartphone or Android tablet using the Just Eat application.

5. Track your order: For a part of the order on Just Eat you can track your order from the restaurant to your door within the app.

6. For the other orders we will send you sms to keep you informed of the status of your order.

7. You feel like a nice pizza, a salad, a burger or a poké?

8. You can easily pay online or simply pay in cash when your order is delivered.

9. Enter your address or simply let the application find your location automatically.

10. Choose a restaurant that uses this option!

11. The Just Eat Android app has regular updates and new features.

Just Eat France Customer Insights

1. Rubbish!The company recently got bought and now the service is just appalling: - my last 3 orders (I live in Paris) were scheduled for 30min delivery time... But all 3 remained pending forever - no longer possible to call JustEat to notify them of the issue.

2. Tells you restaurants are open and taking orders, and when you place an order, you wait 2 hours only to realise that the app was wrong and that place has been shut for 3 hours.

3. You place an order for one thing worth 20€, and the app changes it, giving the wrong order to the restaurant, and you end up receiving another item instead, worth 10€, but they still charge you the 20.

4. Get your act together, Just Eat.I didn't get a lot of options but the food and delivery was nice I just think the lack of options is the only problem and the time for delivery but no worrys for the delivery time overall great.Doesn't work.

5. It took 2 hours 30 minutes to deliver food and I had to spend double the money because I don't know if the order will be delivered or not.

6. Even when you order for the amount, the delivery fee is still charged.

7. Such a disgusting way to steal money from unsuspecting customers, stay aware!App changes what you order by itself.

8. There also seems to be a FAR higher spending limit for most orders (25 euros per order MINIMUM vs.

9. On the restaurant's list they say delivery is 1.5€, then on the billing page it becomes 3€.

10. Unlike uber eats, they won't track the delivery and let restaurant control everything.

11. Made an order with the card, 1 hour later the order is still not confirmed.Much better since it has been redesigned.

Steps to Troubleshoot & Fix Just Eat France Issues

1. Fix Just Eat France Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Just Eat France: Restarting the app will resolve most errors.
  2. Update the Just Eat France App. Here is how:
    1. On Android goto PlayStore » Search for "Just Eat France" » Open Just Eat France » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Just Eat France » click "UPDATE".
  3. Clear Just Eat France app cache: Clearing cached data will force your app to retrieve the latest data directly from Just Eat France servers.
    1. On Android, goto Settings » Apps » Select "Just Eat France" » click Storage » click "Clear Cache".
  4. Check Just Eat France app permissions. If any of these permissions required to use your device's features are disenabled, Just Eat France might not work.
  5. Uninstall and reinstall Just Eat France. If nothing else has worked, completely uninstall Just Eat France then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Just Eat France not working


2. Fix Just Eat France Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Just Eat France be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Just Eat France not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Just Eat France may not be able to connect to the Internet when running in the background.

Reported Issues