Published by Dutch Bros. Coffee on Oct 10, 2024

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Why should I report an Issue with Dutch Bros?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dutch Bros. Coffee to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Dutch Bros

1. Each time you scan, you can earn points just for drinking your faves, which can be turned into free drinks later on.

2. Free medium drink when you download the app and join Dutch Rewards™!

3. Free medium drink reward upon registration. Terms apply. See dutchbros. com.

4. When you want to claim your rewards just scan like always. It's that simple! *Offer valid for new app users only.

5. Then pay, track points, earn rewards and order ahead.

6. Load cash and scan whenever you want to pay or earn points.

7. Now when you head to Dutch Bros™, your drink will be in the works and ready to go!

8. Check out the menu before you order to explore all of our awesome flavors!

9. Customize your drink with flavors, toppings and more.

10. Get hooked up with app stickers and customize your app to show your style.

11. A seamless way to pay that makes it easier than ever to enjoy Dutch.

Dutch Bros Customer Insights

1. Some features I'd like to see: a more searchable menu on options, like sugar free syrups, and flavors; a nutrition calculator for custom drinks; and the ability to add friends from my contacts so it's easier to send drinks and see who sent me a drink in app.I was so excited to get the app, but discovered there's no way to save my favorites or ones I want to try.

2. It would also be awesome if you were able to order from the app.Really enjoying the app so far, it's aesthetically pleasing, easy to use, easy to track and redeem points for drinks, and I love the sticker rewards that you can customize your home page with.

3. The menu does not list the syrup flavoring options (including which ones are sugar free) which would save time when arriving and having to order.

4. Also there customer service is pretty great and very helpful.I enjoy this app; the app stickers, easy access menu, easy way to add and use your points.

5. Would like to see an order ahead feature in the future, but service is always super quick at the store, so it doesn't take away from the app at all.The app is fun and easy to use, with well structured layouts; and a solid responsive design for foldables and nonstandard ratios.

6. I would love to see a dark mode, favorites tab, sort/filter, and mobile ordering (placing order in queue for Broista to still complete interaction at POS).

7. (I like the real stickers more, but these are great for when the stands are out of real ones lol) Had it for 3 years now, still love it.

8. would be nice if it had a menu so you could customize your drink and as they scan the app at the window the request is made.

9. They're currently under Dutch Freezes, so that can be confusing.The app is pretty great! I love the rewards.

10. I, along with many other people, are having issues getting kicked out of the app and aren't able to log back in.

11. Appreciate the sticker or fundraiser alerts too.I've been using the app for a few years now without issue.

Steps to Troubleshoot & Fix Dutch Bros Issues

1. Fix Dutch Bros Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dutch Bros: Restarting the app will resolve most errors.
  2. Update the Dutch Bros App. Here is how:
    1. On Android goto PlayStore » Search for "Dutch Bros" » Open Dutch Bros » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dutch Bros » click "UPDATE".
  3. Clear Dutch Bros app cache: Clearing cached data will force your app to retrieve the latest data directly from Dutch Bros servers.
    1. On Android, goto Settings » Apps » Select "Dutch Bros" » click Storage » click "Clear Cache".
  4. Check Dutch Bros app permissions. If any of these permissions required to use your device's features are disenabled, Dutch Bros might not work.
  5. Uninstall and reinstall Dutch Bros. If nothing else has worked, completely uninstall Dutch Bros then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dutch Bros not working


2. Fix Dutch Bros Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dutch Bros be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dutch Bros not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dutch Bros may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete my account

    — by Lele otero 1 year ago

  • I just want to delete my account with an incorrect email

    — by Raven 3 years ago