Published by CommentSold

Report an issue with Jules and James Boutique.
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Why should I report an Issue with Jules and James Boutique?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CommentSold to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Jules and James Boutique Customer Insights

1. When I search for things a lot of it doesn't come up it says no results but as soon as I log onto Facebook the product will show there SUPER frustrating same thing with the website nothing shows up!!!Love this App at Jules and James very easy to use, always showing new merchandise and love the live feature on each item, makes for an easier decision if to purchase or not.

2. I'm nervous to pre-authorize too many items... if there was a way that we knew if some of our waitlist items were doscontinued or not I would feel much better.this app serves its purpose well...user -friendly and convenient to purchase and see clothes as if you are seeing merchandise in person/ on person.

3. Which in return makes me buy more, but I don't mind at all! Who doesn't love super cute affordable clothes!!Great app and easy to use! J&J's clothing is great and most for TTS.

4. 😉 The measurements and videos are so helpful, and for someone who doesn't really enjoy shopping in stores, it's great to find unique things in the app! Customer service is excellent.The app is okay.

5. Everything is shipped quickly and customer service is amazingLove love love this app! I receive alerts fast whenever new items are available.

6. notifications for items you wish to see restocked...they have almost thought of it allmakes shopping easy and fun.

7. I wish they had more of items they sell out so fast only reason it not a 5Love this store and the app.

8. And, all the girls on here are so very knowledgeable about the product.Almost everything I like is already waitlisted, and everything on my waitlist never comes back around.

9. A quick survey of my closet reveals...I might be naked without J&J.

10. For the holidays that's perfect! For every day, too many.The selection is amazing.

11. A few too many notifications.

Steps to Troubleshoot & Fix Jules and James Boutique Issues

1. Fix Jules and James Boutique Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jules and James Boutique: Restarting the app will resolve most errors.
  2. Update the Jules and James Boutique App. Here is how:
    1. On Android goto PlayStore » Search for "Jules and James Boutique" » Open Jules and James Boutique » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jules and James Boutique » click "UPDATE".
  3. Clear Jules and James Boutique app cache: Clearing cached data will force your app to retrieve the latest data directly from Jules and James Boutique servers.
    1. On Android, goto Settings » Apps » Select "Jules and James Boutique" » click Storage » click "Clear Cache".
  4. Check Jules and James Boutique app permissions. If any of these permissions required to use your device's features are disenabled, Jules and James Boutique might not work.
  5. Uninstall and reinstall Jules and James Boutique. If nothing else has worked, completely uninstall Jules and James Boutique then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jules and James Boutique not working


2. Fix Jules and James Boutique Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jules and James Boutique be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jules and James Boutique not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jules and James Boutique may not be able to connect to the Internet when running in the background.

Reported Issues