Contact Duel Customer Service

Why should I report an Issue with Duel: Yu-Gi-Oh! LP Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of John Bussell to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I love it's minimalistic design which results in minimal battery drain, ease of use, and small app size.I like it, it was aesthetically pleasing one thing though, not a complaint but still, I think you should add sound effects for the life point going down it would really enhance play and put an edge on losing the life pointsInvasive ads are passable for a free app.

2. Banner ads alone would be fine, but a full screen, noisy, unskippable ad every time I start a new game is too much.The app won't let me change the custom background image no matter what.

3. If you guys are looking for more features to add, maybe more personalization options like more colorways for the themes, and changing the coin icons? 🤔 This is a MUST HAVE for anyone that duels irl.Simple but Great app with banner ads and intrusive full screen ads.

4. A bit difficult.. I loved the simple design, and the mechanics, but ye overall, would definatley recommend to any fellow yugioh duel monsters fan 😁 IT'S TIME TO DUEL!This is the best Yu-Gi-Oh! companion app that I've found so far.

5. If that tiny issue is fixed, this app would just be that much better than other ones.Everything is laid out nicely and using custom backgrounds with the premium version is fun as heck.

6. I have used this as a simple life counter for local tournaments for the better part of a year and enjoyed it enough to purchase the pro version.

7. If this was not the case it would be ab easy 4.5 or 5This is a great app, the only issue is with the custom background option.

8. However I do wish there were sounds made when pressing a button just for that feedback cause sometimes i fumble with the somewhat small buttons so that would be helpfulPretty asf.

9. unfortunately, when I got my new phone last week, I no longer have the upgraded version which I payed for (only real difference is no ads).

10. I paid, I should get what I pay for.Ok, so I don't want to be rude or anything at all here, because I absolutely loved this app, but it was kinda hard to work with.. Like, idk how to explain but it was.

11. After I set an initial background image, I am unable to set another one.

1. Fix Duel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Duel: Restarting the app will resolve most errors.
2. Update the Duel App. Here is how:
   1. On Android goto PlayStore » Search for "Duel" » Open Duel: Yu-Gi-Oh! LP Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duel » click "UPDATE".
3. Clear Duel: Yu-Gi-Oh! LP Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Duel servers.
   1. On Android, goto Settings » Apps » Select "Duel: Yu-Gi-Oh! LP Tracker" » click Storage » click "Clear Cache".
4. Check Duel app permissions. If any of these permissions required to use your device's features are disenabled, Duel might not work.
5. Uninstall and reinstall Duel. If nothing else has worked, completely uninstall Duel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Duel not working

2. Fix Duel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Duel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Duel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Duel may not be able to connect to the Internet when running in the background.