Published by Magna Motors S.A.

Report an issue with HYUNDAI ON.
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Why should I report an Issue with HYUNDAI ON?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Magna Motors S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HYUNDAI ON

1. Descarga nuestra app Hyundai ON y accede al historial de tu vehículo desde la comodidad de tu teléfono móvil o tableta, no importa el lugar donde estés.

2. Al instalar esta aplicación, podrás visualizar el perfil de Tus Vehículos con sus debidos mantenimientos / servicios en nuestros talleres, así como consultar estatus, dar seguimiento a tus solicitudes y estar enterado de las novedades y promociones que Hyundai estará diseñando especialmente para ti.

HYUNDAI ON Customer Insights

1. 29 sept: por fin se lanza la app, pero las citas no funcionan, las areas no están pobladas.No abre el app, no funcionaEl app no funciona, pongo mis datos y da error👎La acabo de instalar, me pide cédula y últimos 6 dígitos del chasis.

2. acceder.App is in a foreign language with no option to change language at start up.Muy buena app!Requiere poner 6 digitos del chasis y pone teclaod numérico, pero el chasis tiene letras.

3. Debería ser fácil de corregir un error tan sencillo, pues es algo frustrante tener tales limitaciones.

4. Al lanzar el app, el siguiente mensaje aparece: El recurso o servicio solicitado no se encuentra disponible.

5. Why isn't the app in English, then it is not working!!No se lanza en lo absoluto en tabletas, totalmente inútil.

6. llamada para poder usarla.

7. Solo para celulares.

8. Obviamente, no acepta el número digitado.

9. No funciona.

10. telefónico.

Steps to Troubleshoot & Fix HYUNDAI ON Issues

1. Fix HYUNDAI ON Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HYUNDAI ON: Restarting the app will resolve most errors.
  2. Update the HYUNDAI ON App. Here is how:
    1. On Android goto PlayStore » Search for "HYUNDAI ON" » Open HYUNDAI ON » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HYUNDAI ON » click "UPDATE".
  3. Clear HYUNDAI ON app cache: Clearing cached data will force your app to retrieve the latest data directly from HYUNDAI ON servers.
    1. On Android, goto Settings » Apps » Select "HYUNDAI ON" » click Storage » click "Clear Cache".
  4. Check HYUNDAI ON app permissions. If any of these permissions required to use your device's features are disenabled, HYUNDAI ON might not work.
  5. Uninstall and reinstall HYUNDAI ON. If nothing else has worked, completely uninstall HYUNDAI ON then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HYUNDAI ON not working


2. Fix HYUNDAI ON Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HYUNDAI ON be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HYUNDAI ON not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HYUNDAI ON may not be able to connect to the Internet when running in the background.

Reported Issues