Published by JoeAllenPro Limited

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Why should I report an Issue with Teleprompter Premium?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JoeAllenPro Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Teleprompter Premium

1. Teleprompter Premium is the most versatile and professional teleprompter app for video, TV, public speaking, live music and much more. • Export and import . prompt files with your script settings to share with other device using Teleprompter Premium including iOS.

2. Teleprompter Premium is used by television and movie studios including ABC, CBS, BBC, Fox, ITV, Channel 4, UKTV and many more.

3. Over 50,000+ happy customers worldwide.

4. Teleprompter is designed for presentations, lectures, broadcasters, filmmakers, YouTubers, musicians & singers, business professionals, or any public speaking!

Teleprompter Premium Customer Insights

1. And this should be too, I see it allows use of remote control, which is great, and it also can film you as you read which is the best, BUT where is the feature that lets you squash all your text to the side of the screen near your camera, so you are looking right at the camera as you read? Is this key feature really missing? Or am I looking in the wrong place? Thanks!This app doesn't allow remote control from an iOS device.

2. The main features I was hoping to use were changing the font color, and the transparent window, are not available on the Android version.

3. The iOS version is far superior.I wanted to like this but its very buggy on Android.

4. I had the iPad version intended to use as the controller and the android version on my phone, intending to use as the prompter.

5. The speed of the script scrolling cannot be adjusted in the same manner as the iOS version and it glitches out 100% of the attempts to use it.

6. There countdown feature is missing in the Android version.

7. I also think the speed and the font control should both be sliders at the bottom.I have both iOS and Android, find something else on Android.

8. Making a link between iOS and Android versions would be an advantage.To be fair, you can control the android app with a keyboard or game controller.

9. If the bugs get worked out, I may try it again.The Android version of this app is pretty useless.

10. The script speed function is buggy, it doesn't hold one tempo and the speed slide jumps about.

11. It doesn't record video, and script simultaneously on android.

Steps to Troubleshoot & Fix Teleprompter Premium Issues

1. Fix Teleprompter Premium Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Teleprompter Premium: Restarting the app will resolve most errors.
  2. Update the Teleprompter Premium App. Here is how:
    1. On Android goto PlayStore » Search for "Teleprompter Premium" » Open Teleprompter Premium » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Teleprompter Premium » click "UPDATE".
  3. Clear Teleprompter Premium app cache: Clearing cached data will force your app to retrieve the latest data directly from Teleprompter Premium servers.
    1. On Android, goto Settings » Apps » Select "Teleprompter Premium" » click Storage » click "Clear Cache".
  4. Check Teleprompter Premium app permissions. If any of these permissions required to use your device's features are disenabled, Teleprompter Premium might not work.
  5. Uninstall and reinstall Teleprompter Premium. If nothing else has worked, completely uninstall Teleprompter Premium then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Teleprompter Premium not working


2. Fix Teleprompter Premium Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Teleprompter Premium be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Teleprompter Premium not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Teleprompter Premium may not be able to connect to the Internet when running in the background.

Reported Issues