Contact PremiumSIM Servicewelt Customer Service

Why should I report an Issue with PremiumSIM Servicewelt?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Drillisch AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Machen Sie mit der PremiumSIM Servicewelt App die Verwaltung Ihres Handytarifes auf Ihrem Smartphone oder Tablet noch einfacher! - Prüfen und aktualisieren Sie ganz einfach Ihre persönlichen Kundendaten. - Buchen oder deaktivieren Sie Ihre Zusatzoptionen. - Lassen Sie sich Dienste freischalten oder sperren Sie diese von unterwegs. - Bestellen Sie bequem eine Ersatzkarte oder Multi-/ UltraCard. - Beauftragen Sie unseren Reparaturservice für Ihr Mobiltelefon und rufen Sie den Status der Reparatur jederzeit ab. - Holen Sie sich Hilfe in unserem FAQ Bereich und über das Kontaktformular. - Rufen Sie Einstellungen (bspw. zur Internet-Nutzung) für Ihr Smartphone ab. - Bestellen Sie sich ein Top-aktuelles Smartphone oder Handy in unserem Handyshop.

2. Mit unserer PremiumSIM Servicewelt App haben Sie alles Wichtige im Blick: Rufen Sie Ihre Rechnung mobil ab, buchen Sie passende Tarifoptionen oder aktualisieren Sie Ihre Daten.

3. Alle Vorteile Ihrer Servicewelt jetzt in einer App!

4. Verpassen Sie nie mehr aktuelle Sonderaktionen und Tarif-Highlights!

5. Bitte beachten Sie, dass eine ständige Verfügbarkeit der PremiumSIM Servicewelt App nicht garantiert werden kann.

1. Please enable English.This all rubbish, they told me if I buy SIM card and i use this app I can buy the phone with instalments of 6 to 24 months after buy SIM card I choice one phone with 6 instalments and they didn't give me because the phone is expensive, so I tried to buy the cheaper phone but they close the shop for next six months and they said on til Finish the instalments of another phone you can't take new phone!!!!!!!! I was surprised because the didn't sale me the first phone so how they can tell me to wait on til Finish the instalments of another phone, even they said I am lucky because if I choice 24 instalments even they don't give phone I have to wait for 24 months before I can buy another mobile phone, also they give me 6 gigabit of the internet but I have seen its finish quickly so I tested the internet of SIM card with one of my friend who knows computer very good and we...

2. Two months into the contract, I still don't have a SIM card and am already paying fees.I have used - All net flat + data pack service for more than 3 years with Premium Sim at a constant reasonable price.

3. I didn't received any sim card Since last 2 Months, only FALSE promises on service center.

4. They started CHARGES even without giving Sim Card.Monthly bill should be able to see within app without downloading the file.This is an app and a service which is very unexpected to see in the 21st century even in Germany.

5. I cancelled my Vodafone but still nothi The company has terrible customer service and is clearly a bloodsucking fraudulent telephone company.

6. Had no complaints whatsoever and received a good service.They offer service only in German.

7. You will get extra charges even if you don't use extra services or use the sim outside of GermanyDon't Buy/Use, Worst service.

8. Update: 4 months after signing up, I still haven't received a simcard.

9. Not even in website!! Kind of irritating all the time!! switching back to other network...It's not like an android app.

10. When I contacted their customer support, they were rude, unhelpful, and hung up on me multiple times.

11. They failed to keep their promise of taking over my old number and instead gave me a new number.

1. Fix PremiumSIM Servicewelt Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PremiumSIM Servicewelt: Restarting the app will resolve most errors.
2. Update the PremiumSIM Servicewelt App. Here is how:
   1. On Android goto PlayStore » Search for "PremiumSIM Servicewelt" » Open PremiumSIM Servicewelt » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PremiumSIM Servicewelt » click "UPDATE".
3. Clear PremiumSIM Servicewelt app cache: Clearing cached data will force your app to retrieve the latest data directly from PremiumSIM Servicewelt servers.
   1. On Android, goto Settings » Apps » Select "PremiumSIM Servicewelt" » click Storage » click "Clear Cache".
4. Check PremiumSIM Servicewelt app permissions. If any of these permissions required to use your device's features are disenabled, PremiumSIM Servicewelt might not work.
5. Uninstall and reinstall PremiumSIM Servicewelt. If nothing else has worked, completely uninstall PremiumSIM Servicewelt then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PremiumSIM Servicewelt not working

2. Fix PremiumSIM Servicewelt Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PremiumSIM Servicewelt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PremiumSIM Servicewelt not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PremiumSIM Servicewelt may not be able to connect to the Internet when running in the background.