Contact Living Torah Customer Service

Why should I report an Issue with Living Torah?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jewish Educational Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Connection problems to view videosContent is too expensive!Does not work, very disappointed.Disgusting the way they put there symbol in the center of the picture.Nicely organized and collection, but none of the videos seem to be working on my phone when I click on any to watch.Downloaded on my daughters phone as she travels a lot and uses her phone for everything.

2. Unfortunately after two hard resets, she had to uninstallMey we merit to see the Rebbe melech hamoshiach teikef umiyad mamosh!!!But.. if I don't have a credit card does that meen I can only watch 20 second videos?Phenomenal resource.

3. Phone was unable to access online content which was the reason we downloaded this particular app.

4. Amazing treasure house.

1. Fix Living Torah Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Living Torah: Restarting the app will resolve most errors.
2. Update the Living Torah App. Here is how:
   1. On Android goto PlayStore » Search for "Living Torah" » Open Living Torah » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Living Torah » click "UPDATE".
3. Clear Living Torah app cache: Clearing cached data will force your app to retrieve the latest data directly from Living Torah servers.
   1. On Android, goto Settings » Apps » Select "Living Torah" » click Storage » click "Clear Cache".
4. Check Living Torah app permissions. If any of these permissions required to use your device's features are disenabled, Living Torah might not work.
5. Uninstall and reinstall Living Torah. If nothing else has worked, completely uninstall Living Torah then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Living Torah not working

2. Fix Living Torah Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Living Torah be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Living Torah not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Living Torah may not be able to connect to the Internet when running in the background.