Published by Go Sephardic on Nov 4, 2024

Report an issue with InstaRabbi.
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Why should I report an Issue with InstaRabbi - Torah Q&A?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Go Sephardic to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About InstaRabbi - Torah Q&A

1. Insta Rabbi allows Jews from across the world to ask Torah or halachic questions and get them answered quickly according to orthodox Jewish observance.

2. InstaRabbi is taking your orthodox Jewish observance to the next level by making sure that you never again have to act as your own Rabbi when you don't know what to do, and that none of the questions that you have related to Judaism go unanswered.

3. You consistently feel guilty "bothering" the Rabbi with your "simple questions" all the time...

4. You had a question that you didn't feel comfortable asking someone who knows you...

5. You did not know the correct Bracha to make in a particular situation...

6. Too often, many of us will convince ourselves that we think we know the correct thing to do and that we are probably right.

7. How often have you found yourself in the following situations?...

8. Submit a question on the app and await the quick response from our qualified and dedicated staff of Rabbis who are committed to enhancing halachic observance throughout the world.

InstaRabbi Customer Insights

1. Suitable for discovery for all backgrounds, even Kollel students.So helpful!! Totally worth it, get this app! Helpful for asking questions that arw hard to explain in person or on phone but easier to write, also they answer othee general questions that are not halachic, and can be anonymously, basically access to several good rabbanim to ask questions to.Why does the app keep shutting down every couple of months? I really like the app otherwise, so I uninstall and re-download.

2. A tremendous service!!!!!Amazing app! Really convenient and full of very knowledgeable Rabanim who always cite their sources.So helpful! Whenever I have a question (halacha or Torah-related), I know exactly where to turn.

3. This update needs to be fixed.Such and amazing and easy to use App!! I'm so happy and pleased with the amazing answers and the helpful advice with every source.Amazing app.

4. This is a truly incredible resource that every Jew should have.Amazing app, with live halachic discussions/responsa from top well learned & versed Rabbanim in all topics.

5. There is no app like this that I know of! You can ask sheilos around the clock (except on shabbos and yuntif, I believe) about anything, either public or private, and the incredible rabbis- talmidei chachamim- are dedicated to answering promptly, if possible, with both thoroughness and sensitivity.

6. I wish this issue can be fixed.The new update didnt let me post a question, it kept giving me errors.

7. Quick, complete responses from the Rabbanim.

8. The best app on the market!Absolutely amazing.

9. Who provide keen insight and sourcefull responses.

10. Always there to answer any further questions you may have.

11. Well moderated, very proffesional and wise answers.

Steps to Troubleshoot & Fix InstaRabbi Issues

1. Fix InstaRabbi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart InstaRabbi: Restarting the app will resolve most errors.
  2. Update the InstaRabbi App. Here is how:
    1. On Android goto PlayStore » Search for "InstaRabbi" » Open InstaRabbi - Torah Q&A » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InstaRabbi » click "UPDATE".
  3. Clear InstaRabbi - Torah Q&A app cache: Clearing cached data will force your app to retrieve the latest data directly from InstaRabbi servers.
    1. On Android, goto Settings » Apps » Select "InstaRabbi - Torah Q&A" » click Storage » click "Clear Cache".
  4. Check InstaRabbi app permissions. If any of these permissions required to use your device's features are disenabled, InstaRabbi might not work.
  5. Uninstall and reinstall InstaRabbi. If nothing else has worked, completely uninstall InstaRabbi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing InstaRabbi not working


2. Fix InstaRabbi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make InstaRabbi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to InstaRabbi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, InstaRabbi may not be able to connect to the Internet when running in the background.

Reported Issues