Published by Zimmer Radio & Marketing Group on Aug 21, 2024

Report an issue with Y107.
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Why should I report an Issue with Y107 - 106.9 FM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zimmer Radio & Marketing Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Y107 Customer Insights

1. Make one feel like family.Best station in mid mo with a huge coverage radius.Their Great, Always Listening!!!Have to restart it before using it each time.Love this Station..#1Unforgettably amazingApp stops playing every 5-10 minutes, and have to press play again.

2. Great app! I love Y107 but recently when I use the app to listen I have to listen to over 5 minutes of commercial before you hear any actual music or radio.

3. I can also listen to this station in Liberty, Cabool, and St.James MO without streaming.Love the morning duo of Cosmo and Kat.

4. If i want to take a 7-10 minute walk I will have at least 5 minutes and 30 seconds of commercials before I hear any actual content.

5. Very annoying!It doesn't sound clear like it does when I listen from my car or streaming on my phone directly from your website.

6. I rarely have to stream the radio station because thier coverage is amazing.

7. I understand radio is free & ads pay bills but this is terrible.This is by far one of the best pop stations I have ever listened to.

8. I live in Stockton and listen over the air without any issues.

9. I live rurally & if the internet cuts out the ads start ALL over.

10. I stopped using because of this and just stream elsewhere.

11. I think it will be nice once they get the bugs worked out, but I won't use it until then.

Steps to Troubleshoot & Fix Y107 Issues

1. Fix Y107 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Y107: Restarting the app will resolve most errors.
  2. Update the Y107 App. Here is how:
    1. On Android goto PlayStore » Search for "Y107" » Open Y107 - 106.9 FM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Y107 » click "UPDATE".
  3. Clear Y107 - 106.9 FM app cache: Clearing cached data will force your app to retrieve the latest data directly from Y107 servers.
    1. On Android, goto Settings » Apps » Select "Y107 - 106.9 FM" » click Storage » click "Clear Cache".
  4. Check Y107 app permissions. If any of these permissions required to use your device's features are disenabled, Y107 might not work.
  5. Uninstall and reinstall Y107. If nothing else has worked, completely uninstall Y107 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Y107 not working


2. Fix Y107 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Y107 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Y107 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Y107 may not be able to connect to the Internet when running in the background.

Reported Issues