Contact Jack's Flight Club Customer Service

Why should I report an Issue with Jack's Flight Club?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jack's Flight Club to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Jack and his team of flight hackers cleverly monitor thousands of flight routes from the UK, Europe and US each day, using a secret algorithm and expert insider knowledge to find you stupidly cheap flights and discounted fares.

2. Our free app notifies you when we find a ridiculously cheap flight deal, you’ll get details on the departure and destination airports, how and where to book, and how long we expect the flight deal to be available for. It’s super simple.

3. These aren’t the type of flight deals you’d usually find yourself using traditional flight search websites or Google Flights.

4. You see, the very best flight deals often stick around for only a day or two, so finding them and being the first in the know means saving hundreds of £/€/$’s on fares to your dream destinations, before they go back up.

5. For a small optional fee our members can get 4 x more flight deals, ‘weekend trip’ alerts and travel partner discounts.

6. You’ll be stunned by some of the deals, with average savings of £402/€447/$534 for each long-haul flight booked.

7. We'll find you the best cheap flights, including discounts, hidden offers and error fares.

8. We’ll send you the cheapest deals as we find them, for free.

9. A paid Premium version of the app is also available for upgrade within the app.

10. All you need to do is book and go!

1. You really get the most out of this if you have a passport with visa free access to many countries as you can take advantage of the random dates in which deals appear but even for those without such a passport, there are still plenty of deals that might just lure you in!Lots of deals as a premium member but every deal I've tried so far has not shown the prices that I've seen from the app/emails, even when it's the same day.

2. I have been helping some friends around me find some great deals and I myself took advantage of a 300 pound flight to Vietnam last year.

3. Maybe it's just the nature of these flights, but at this point I think I'm better off setting flight alerts in advance for places I'm interested in than hoping one pops up on Jack's Flight Club and then being disappointed that the price changed.I'm still receiving the emails as well as the app notifications though I set up the app multiple times! The app is not doing it's only function which I believe was to replace emails.

4. Keep up the good work teamHey dev team, I haven't been able to click on any of the top 3-5 deals in the last 2 weeks.

5. Would be 5 stars if it was working flawlessly from the beginning.I went ahead and splashed out on the premium version and it's been great.

6. Great customer support too.With the premium subscription, I managed to book some substantially discounted tickets to Tokyo and the savings are more than the cost of premium for several months.

7. Edit: contacted JFC following their response and with Stefan's help app now working perfectly - great deals coming through as they should.

8. Anyway, the above error has now been corrected.Though I am a new customer (VIP), I feel the deals are genuine.

9. I'm more than happy to have plumped down for the premium service as I saved the subscription many times over through one flight booking.

10. The app has recently stopped notifying me of new deals, despite having notifications switched on, so it's a good job I get the emails.

11. I'm a premium subscriber, if that helps narrow down the issue.Try logging into the app, screen goes white, have tried removing and reinstalling it but no luck.

1. Fix Jack's Flight Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jack's Flight Club: Restarting the app will resolve most errors.
2. Update the Jack's Flight Club App. Here is how:
   1. On Android goto PlayStore » Search for "Jack's Flight Club" » Open Jack's Flight Club » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jack's Flight Club » click "UPDATE".
3. Clear Jack's Flight Club app cache: Clearing cached data will force your app to retrieve the latest data directly from Jack's Flight Club servers.
   1. On Android, goto Settings » Apps » Select "Jack's Flight Club" » click Storage » click "Clear Cache".
4. Check Jack's Flight Club app permissions. If any of these permissions required to use your device's features are disenabled, Jack's Flight Club might not work.
5. Uninstall and reinstall Jack's Flight Club. If nothing else has worked, completely uninstall Jack's Flight Club then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jack's Flight Club not working

2. Fix Jack's Flight Club Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jack's Flight Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jack's Flight Club not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jack's Flight Club may not be able to connect to the Internet when running in the background.