Contact HOT97 OFFICIAL Customer Service

Why should I report an Issue with HOT97 OFFICIAL?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Where Hip Hop Lives to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You’ll also be first in line for access to great contests and prizes, including a chance to win tickets to Summer Jam, which takes place at Metlife Stadium on June 12, 2022!

2. The HOT 97 app will keep you up-to-date on the latest in hip hop and culture, with breaking news and exclusive content and videos from Ebro, Laura Stylez, & Rosenberg, Funk Flex, Nessa and many more!

3. Listen on-the-go to our library of podcasts, including “Ebro in the Morning,” “Tap In With TT,” along with mixes from your favorite DJs.

4. Catch up with your favorite HOT 97 personalities, and legendary DJ’s.

5. The new & improved HOT 97 app allows you to listen to the hottest hip hop station wherever you are in the country.

6. Take the legendary hip hop brand HOT 97 with you anywhere you go!

7. Coming Soon: Live chat with your favorite HOT 97 Personalities + access to exclusive live-video only available on the app!

1. Then I have to dry my wet soapy hands to try to find the play button again! Update: Even after an update it still does the same thing! Samsung Galaxy NoteI would of kept using the app if ads didn't show up in the middle of the song where the song pauses and I have to take my phone out my pocket to close the app and continue to hear the music.

2. When u hit play, not only do u have to listen to an ad before Hot97 plays, a FULL SCREEN AD shows up, blocking ALL audio until u interact with it.

3. I really only listen to one show anyway.I love Hot 97, but you guys need to speak to the IT department because this updated is trash.

4. Plays a full song first before listening in live to the actual radio broadcast.

5. Rather get a 30 second ad then a full song.It's ridiculous that if I change scenes while listening to your station, it disconnects and I have to start over.

6. Loyal listenerThis app is the Worst! I only listen to the radio when I'm in the shower and it keeps cutting off on me, presumably for some advertisement.

7. Painful when listening to Ebro in the Morning and I have to start again from the beginning.Same topics or replayed multiple times.

8. If ur like me & can only listen via the app, you may also find it wild frustrating to realize that u can't listen longer than 10 mins at a time.

9. The new ad mechanism keeps cutting the audio at random times forcing you to open the app so it can load a new ad and continue playing audio.

10. UninstalledThe look of the app is nice but trying to listen live to the radio is bad.

11. For a "free" app, you really pay with ur patience...EXCESSIVE ads!! 5 minutes or more of hearing nothing but ads before actually getting to listen to the station.

1. Fix HOT97 OFFICIAL Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HOT97 OFFICIAL: Restarting the app will resolve most errors.
2. Update the HOT97 OFFICIAL App. Here is how:
   1. On Android goto PlayStore » Search for "HOT97 OFFICIAL" » Open HOT97 OFFICIAL » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HOT97 OFFICIAL » click "UPDATE".
3. Clear HOT97 OFFICIAL app cache: Clearing cached data will force your app to retrieve the latest data directly from HOT97 OFFICIAL servers.
   1. On Android, goto Settings » Apps » Select "HOT97 OFFICIAL" » click Storage » click "Clear Cache".
4. Check HOT97 OFFICIAL app permissions. If any of these permissions required to use your device's features are disenabled, HOT97 OFFICIAL might not work.
5. Uninstall and reinstall HOT97 OFFICIAL. If nothing else has worked, completely uninstall HOT97 OFFICIAL then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HOT97 OFFICIAL not working

2. Fix HOT97 OFFICIAL Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HOT97 OFFICIAL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HOT97 OFFICIAL not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HOT97 OFFICIAL may not be able to connect to the Internet when running in the background.