Published by Riviera Broadcasting on Nov 20, 2023

Report an issue with Hot 97.5 & 103.9 Phoenix.
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Why should I report an Issue with Hot 97.5 & 103.9 Phoenix?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Riviera Broadcasting to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Hot 97.5 & 103.9 Phoenix

1. We play the best upbeat music from your favorite artists like Rihanna, Michael Jackson, Eminem, Nelly, Katy Perry, Justin Timberlake, Usher, Backstreet Boys, Black Eyed Peas, Bruno Mars, Snoop Dogg, TLC Prince, and many more.

2. The musical destination on the radio and now on your device that keeps you moving and in the know on the hottest trends that matter most to you. Hot 97. 5 & 103. 9 is committed to our live and local roots.

3. We are based in Phoenix, with music chosen for Phoenix, by our listeners who live in Phoenix.

4. Hot 97. 5 & 103. 9 Phoenix is the Rhythm of the Valley!

5. We can be heard all over the world, but our commitment is the Valley.

6. Our community, our listeners, and our family.

Hot 97.5 & 103.9 Phoenix Customer Insights

1. I can play other music apps on my phone just fine.Only plays of connected to wifi???? What is the point of having it on my PORTABLE device if it doesn't work when I am not anchored down somewhere.

2. Too bad that couldn't afford a GOOD App developer to keep it updated!The app doesn't work it just keeps buffering it never plays.

3. Love the station but the app needs help.The app doesn't even work.

4. Someone needs to go in there & make it work or take it down what's the sense of having a app that doesnt work.

5. I thought it was physically impossible, but this app both SUCKS & BLOWS! App worked good the first time I installed it, but after that, I never could open it again.

6. It like having a pool but never swim in it, a waste.I can see that a song is playing, but there isn't any sound.

7. Made my new phone burn up but continuously trying to run.

8. Can't listen to live radio at all.Latest update a junk.

9. I tried with WiFi and without just using 4g lte.

10. It opened and just kept buffering constantly.

11. I tried with and without headphones.

Steps to Troubleshoot & Fix Hot 97.5 & 103.9 Phoenix Issues

1. Fix Hot 97.5 & 103.9 Phoenix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hot 97.5 & 103.9 Phoenix: Restarting the app will resolve most errors.
  2. Update the Hot 97.5 & 103.9 Phoenix App. Here is how:
    1. On Android goto PlayStore » Search for "Hot 97.5 & 103.9 Phoenix" » Open Hot 97.5 & 103.9 Phoenix » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hot 97.5 & 103.9 Phoenix » click "UPDATE".
  3. Clear Hot 97.5 & 103.9 Phoenix app cache: Clearing cached data will force your app to retrieve the latest data directly from Hot 97.5 & 103.9 Phoenix servers.
    1. On Android, goto Settings » Apps » Select "Hot 97.5 & 103.9 Phoenix" » click Storage » click "Clear Cache".
  4. Check Hot 97.5 & 103.9 Phoenix app permissions. If any of these permissions required to use your device's features are disenabled, Hot 97.5 & 103.9 Phoenix might not work.
  5. Uninstall and reinstall Hot 97.5 & 103.9 Phoenix. If nothing else has worked, completely uninstall Hot 97.5 & 103.9 Phoenix then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hot 97.5 & 103.9 Phoenix not working


2. Fix Hot 97.5 & 103.9 Phoenix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hot 97.5 & 103.9 Phoenix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hot 97.5 & 103.9 Phoenix not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hot 97.5 & 103.9 Phoenix may not be able to connect to the Internet when running in the background.

Reported Issues

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