Published by New Music Player 2019

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Why should I report an Issue with Phoenix?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of New Music Player 2019 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Phoenix

1. Rising from its ashes and bursting into sparkling flames, the Phoenix takes over your device and makes it look mythical. Get it now!

2. This is the "Phoenix" theme for the FairPlayer Music Player.

3. The "Phoenix" music skin will direct you to download the Best Music Player for free if it is not already installed on your device.

Phoenix Customer Insights

1. Its awesome.

Steps to Troubleshoot & Fix Phoenix Issues

1. Fix Phoenix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phoenix: Restarting the app will resolve most errors.
  2. Update the Phoenix App. Here is how:
    1. On Android goto PlayStore » Search for "Phoenix" » Open Phoenix » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phoenix » click "UPDATE".
  3. Clear Phoenix app cache: Clearing cached data will force your app to retrieve the latest data directly from Phoenix servers.
    1. On Android, goto Settings » Apps » Select "Phoenix" » click Storage » click "Clear Cache".
  4. Check Phoenix app permissions. If any of these permissions required to use your device's features are disenabled, Phoenix might not work.
  5. Uninstall and reinstall Phoenix. If nothing else has worked, completely uninstall Phoenix then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phoenix not working


2. Fix Phoenix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phoenix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phoenix not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phoenix may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • 09485095927

    — by Maxpein Zin Moon 2 years ago